Dome size issue for this theme in initial website

This topic has 6 replies, 3 voices, and was last updated 5 months, 2 weeks ago ago by Luca Rossi

  • Avatar: shopsangam
    nitin kumar
    Participant
    July 8, 2024 at 15:50

    Hi team,

    This is with reference to the subject cited above. I am facing an issue with the dome size in this theme. I tried to fix it myself and also discussed it with my hosting provider, but they are saying that this is an issue with the theme only.

    So I request that you please fix this issue because the website is only in the initial stage, nothing up-lode; it’s a dummy website that I imported from XSTOE Studio. If in the initial stage of facing a heavy dome size issue around 2500, I am scared about the situation when I upload the item on the website.

    I want that the issue must be fixed at any cost if you need some charges to do more work on this issue. I am happy to pay for that, but I wish you had fixed the issue.

    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 8, 2024 at 15:56

    Hello shopsangam,

    Thank you for reaching out to us with your concerns.

    We kindly request that you review the following topic for detailed information: https://www.8theme.com/topic/dom-size-issue-in-pagespeed-and-footer-showing-in-pagespeed-are-diffrent/

    Should you require personalized customization services, we kindly invite you to submit a request via our customization panel at the following link: https://www.8theme.com/account/#etheme_customization_panel This will enable you to engage directly with our team of technicians.
    Please note that customization services are subject to additional charges. The precise amount will be determined after a thorough review of your specific requirements.

    Thank you for your understanding.

    Best Regards,
    8Theme’s Team

    Avatar: shopsangam
    nitin kumar
    Participant
    July 8, 2024 at 16:04

    Hi team,

    I tried all but nothing working. if you are not able to fixed the issue arrange technicians to fixed my issue.

    let me know the cost first how much i have to pay for that.

    Avatar: Justin
    Luca Rossi
    Support staff
    July 9, 2024 at 05:08

    Hi @shopsangam,

    Should you require personalized customization services, we kindly invite you to submit a request via our customization panel at the following link: https://www.8theme.com/account/#etheme_customization_panel This will enable you to engage directly with our team of technicians.
    Please note that customization services are subject to additional charges. The precise amount will be determined after a thorough review of your specific requirements.

    Best Regards,
    8Theme’s Team

    Avatar: shopsangam
    nitin kumar
    Participant
    July 9, 2024 at 05:47

    replying again.

    if you are not able to fixed the issue arrange technicians to fixed my issue.

    let me know the cost first how much i have to pay for that.

    Avatar: Justin
    Luca Rossi
    Support staff
    July 9, 2024 at 07:38

    Dear @shopsangam,

    We kindly request that you get in touch with our development team regarding your inquiry: https://www.8theme.com/account/#etheme_customization_panel. Other members of our staff will be available to respond to you as needed.

    Thank you for your cooperation.

    Best regards,
    The 8Theme Team

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