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Dont see the chat box - by tamarica - on WordPress WooCommerce support

This topic has 6 replies, 3 voices, and was last updated 9 years, 1 months ago ago by Eva Kemp

  • Avatar: tamarica
    tamarica
    Participant
    November 5, 2015 at 08:07

    hello, im using the child classico theme and i dont see the chat box pop up.
    can i get some help:)

    Regards,
    tamarica.

    #97895 Copied
    5 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    November 5, 2015 at 08:20

    Hello,

    Please provide us with link to the page and wp-admin access in Private Content.

    Regards,
    Robert Hall.

    #97900 Copied
    Avatar: tamarica
    tamarica
    Participant
    November 5, 2015 at 08:29

    hi,

    i would like to have this popup in all pages except in the home page.
    thank you!

    tamarica.

    Please, contact administrator
    for this information.
    #97905 Copied
    Avatar: Robert Hall
    Robert Hall
    Support staff
    November 5, 2015 at 20:50

    Hello,

    I’ve added the following code in to Child theme. Please check it.

    .home #sc_chat_box {
    display: none;
}

    and this code in Chat Console->Options->Custom CSS.

    #sc_chat_box {
    display: block;
bottom:0px;
}

    Regards,
    Robert Hall.

    #98060 Copied
    Avatar: tamarica
    tamarica
    Participant
    November 5, 2015 at 22:18

    thank you vary much for your help.
    have a good day:)
    tamarica.

    #98074 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    November 5, 2015 at 22:31

    Hello,

    You’re welcome.

    Have a good day too.

    Regards,
    Eva Kemp.

    #98077 Copied
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The issue related to '‘dont see the chat box’' has been successfully resolved, and the topic is now closed for further responses

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