Double brands appearing from theme? how to remove

This topic has 7 replies, 2 voices, and was last updated 2 years, 8 months ago ago by tuijatuulia

  • Avatar: tuijatuulia
    tuijatuulia
    Participant
    March 7, 2022 at 15:09

    Hi,
    I have a setup of XStore jewellery theme, Dokan and Dokan says need to install YITH Brands add-on. No worries, they work, but the theme originally had also brands, and some sample brands recorded – and they are not in the same place as YITH Brands, see pic: https://prnt.sc/fXQVozOYsVNR

    How to get rid of the double brands, those that there were originally, in the XStore theme? and keep them from not appearing in admin dashboard too?

    6 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 7, 2022 at 16:01

    Hello,

    Please, go to Theme Options -> WooCommerce -> Shop Elements -> Brands and disable switcher -> http://prntscr.com/tvMszdu9dUO1
    After that, you will not have our built-in brands and use only yith addons brands.

    Regards

    Avatar: tuijatuulia
    tuijatuulia
    Participant
    March 9, 2022 at 01:24

    Great, thank you!

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2022 at 06:47

    You’re welcome! Have a nice day!

    Regards

    Avatar: tuijatuulia
    tuijatuulia
    Participant
    March 9, 2022 at 13:13

    Hi, thanks this works on product page and vendor dashboard but then if I disable Brands, can’t see the brands on shop or catalog views? How to help this?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2022 at 15:22

    Hello,

    Have you tried to contact the support of the plugin? Please do it first.
    Let us know if assistance from our side will be needed, in that case, provide temporary wp-admin and FTP access.

    Regards

    Avatar: tuijatuulia
    tuijatuulia
    Participant
    April 23, 2022 at 16:26

    Thank you for the help – I think we got this sorted now 🙂

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