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Double checkout. - by iyfm - on WordPress WooCommerce support

This topic has 18 replies, 6 voices, and was last updated 9 years, 10 months ago ago by Eva Kemp

iyfm

Participant

February 23, 2015 at 11:53

Hi,

We have a double checkout.

Updaten version 2.6 and latest wooversion.

Could you please check and help?

Thanks

Please, contact administrator
for this information.

#44468 Copied Theme version: 2.6 WooCommerce version: 2.3.5

17 Answers

Stan Russell

Participant

February 23, 2015 at 13:44

Hello,
we have inspected your checkout and did not find double checkout issue. Have you already fixed it?

Regards,
Stan Russell.

#44504 Copied

iyfm

Participant

February 23, 2015 at 14:02

Hi,

No i have not fixed it 😉

Under Paypal there is an option and under the total there is the big button.

The big button is fine, the other one needs to go 😉

#44511 Copied

Stan Russell

Participant

February 23, 2015 at 14:17

Hello,

please rename file woocommerce/checkout/review-order.php in your theme folder and check your checkout.
If you need our help with this – please provide us with correct FTP credentials.

Regards,
Stan Russell.

Please, contact administrator
for this information.

#44512 Copied

iyfm

Participant

February 23, 2015 at 14:24

Hi,

When I change that file, no orders can be done at all. No button.

Renamed now to review-order1.php

FTP are in de private content. Checked and working.

Thanks

Please, contact administrator
for this information.

#44514 Copied

Stan Russell

Participant

February 23, 2015 at 15:16

Hello,

while trying connect your FTP we encountered following error:
Response: 530 IP access denied.
Error: Critical error: Could not connect to server.

Do you have any IP restrictions on your hosting?
We are sorry but support expert working on your problem can not connect to your server due this IP blocking error.

In addition, please rename file woocommerce/checkout/review-order.php back.
Please accept our apologies for the inconvenience

Regards,
Stan Russell.

#44530 Copied

iyfm

Participant

February 23, 2015 at 15:19

Hi,

That is possible you have been blocked.

What is your country or ip adres?

I changed the file back to how it was.

I hope you can help today, pretty urgent..

#44532 Copied

iyfm

Participant

February 23, 2015 at 15:53

Hi,

There was 1 ip blocked, i just put it on the white list. Should be able to try in about 20 minutes.

Let me know. If not send me the country.

Thanks

#44542 Copied
Eva Kemp

Support staff

February 23, 2015 at 17:09
Hello,

Please try to add this code in custom.css file to remove the second button:
```
#woocommerce-checkout-payment {
display: none;
}
```
How to create custom.css you can watch in this tutorial.

In a day or two a new theme release will be produced where this bug is fixed.

Sorry for inconveniences.

Thank you.
Regards,
Eva Kemp.
#44576 Copied
iyfm

Participant

February 23, 2015 at 17:22

Hi,

Sorry this is not working, I see more people have this problem.

I think your collegue Stan Russell knows more?

To bad because i have been waiting a few days an people just cant checkout this way.

Maybe install an older woocommerce version?

#44580 Copied

ricardo

Participant

February 23, 2015 at 18:03

Hi guys, this weekend we updated our Legenda Theme, Woocommerce and WordPress to the latest version. We started to experience this issue, 2 checkout buttons on checkout page. The extra one was added bellow payment methods. We managed to make it disappear using CSS but a more experienced programmer told us this should be done on theme files with PHP not using CSS. He also told us that checkout template on Legenda theme could be outdated to the newest WooCommerce version.

8theme did you find a better solution?

Thanks

Please, contact administrator
for this information.

#44595 Copied Theme version: 2.6 WooCommerce version: 2.3.5

iyfm

Participant

February 23, 2015 at 18:05

Hi,

What is the correct CSS to hide it?

#woocommerce-checkout-payment {
display: none;
}

Does not work for me? Because people cant pay….

#44597 Copied

ricardo

Participant

February 23, 2015 at 18:22

CSS fix – The simple and nonprofessional way I found to fix this issue:

input#place_order.button.alt {display: none;}

#44609 Copied

iyfm

Participant

February 23, 2015 at 18:31

Hi,

Thanks, button is gone.

Regards

Hope the update will come soon!

#44615 Copied

Ian Welham

Participant

February 23, 2015 at 19:06

Hi

I also have this issue with the double button if you can log in to my ftp and resolve this too for me.

FTP details below

Thanks
Ian

Please, contact administrator
for this information.

#44632 Copied
Robert Hall

Support staff

February 23, 2015 at 19:18
Hello @Ian Welham,

Please try to add these code into custom.css
```
.woocommerce-checkout-payment .place-order{
display:none;
}
```
Regards,
Robert Hall.
#44634 Copied
Ian Welham

Participant

February 23, 2015 at 19:33

Thanks Robert. That fixed it. I guess this major woocommerce update has given you some major headaches!

Ian

#44637 Copied

Eva Kemp

Support staff

February 23, 2015 at 19:57

Hello,

You’re welcome.

Regards,
Eva Kemp.

#44644 Copied
Tagged: double checkout, ecommerce, payment, secure checkout, shopping cart, woocommerce, wordpress
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