Double entry on “Your Account Page” for Menu Entries “Wishlist” and “Compare”

This topic has 5 replies, 4 voices, and was last updated 11 months ago ago by Andrew Mitchell

  • 4 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    January 23, 2024 at 14:09

    Hello, @patrickjanko,

    Thank you so much for purchasing our theme and contacting our support center.

    We kindly request that you provide us with a screenshot illustrating the issue at hand. Additionally, please submit your WordPress administrative credentials securely in the private content area provided. This will enable us to investigate the matter thoroughly and offer the necessary assistance.

    You may upload the screenshots on https://imgbb.com/ and paste the links here.

    Best regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    Avatar: patrickjanko
    patrickjanko
    Participant
    January 23, 2024 at 14:23

    I uploaded the screenshots.
    Please find the credentials in the private area.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 23, 2024 at 15:31

    Hello, @patrickjanko,

    We appreciate your prompt response.

    We have successfully deactivated the Wishlist and Compare plugins on your site as per your request. You can now configure these features directly through our theme by navigating to Theme Options > WooCommerce (Shop).

    You have installed a lot of plugins that are not required, please disable some of them, because every additional plugin slows down the site a bit.

    Should you require any further assistance or have additional questions, please do not hesitate to reach out.

    Best Regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    January 23, 2024 at 17:36

    Dear patrickjanko,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

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The issue related to '‘Double entry on “Your Account Page” for Menu Entries “Wishlist” and “Compare”’' has been successfully resolved, and the topic is now closed for further responses

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