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Double footer for one language – how to fix it

This topic has 4 replies, 2 voices, and was last updated 2 years, 1 months ago ago by Rose Tyler

Fabio

Participant

January 13, 2023 at 14:20

Dear Support,

For some reasons and in just one of the translated languages of my website I have twice the footer. The same static block one after the other.

Please find below the proof (please go to the bottom of the page).

Could you please help me to solve the issue?

Fabio

Please, contact administrator
for this information.

#343957 Copied Theme version: 8.3.8 WooCommerce version: 7.1.1

3 Answers

Rose Tyler

Support staff

January 13, 2023 at 14:38

Hello, Fabio,

In order to assist you with your inquiry, we request that you provide us with temporary access to the wp-admin of your website. This will enable us to take a closer look at your settings and provide you with a more accurate and specific solution.
To do this, please follow these steps:
1 Create an account via Dashboard (Users > Add new) with administrator role. Refer to the following image for guidance: http://prntscr.com/s3rc9m
2 Provide us with the username and password for the newly created account via the Private Content area. Refer to the following image for guidance: http://prntscr.com/s5mao7
3 Any email address can be used for the new account, it does not have to be your personal email.
Please let us know once you have completed these steps, and we will promptly review your account information and provide assistance as soon as possible.

Best Regards,
8Themes Team

#343959 Copied

Fabio

Participant

January 17, 2023 at 09:41

Please find the access details below.

Thanks in advance for the help and let me know how you will fix it.

Best regards,

F.

Please contact administrator
for this information.

#344186 Copied

Rose Tyler

Support staff

January 17, 2023 at 16:57

Hello, Fabio,

In order to enable the Classic Widgets Panel, please navigate to Theme Options > General and turn On the option for “Enable Classic Widgets Panel”.
Then go to Appearance > Widgets > check the content of Footer area.

Let us know if it helped or if you have any further questions or concerns. We are always here to help.

Kind Regards,
8theme team

#344243 Copied
Tagged: double footer, seo friendly, themes, woocommerce, wordpress
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