This topic has 4 replies, 2 voices, and was last updated 1 minutes ago ago by Rose Tyler
Good Day,
Please assist me.
I have imported the Minimal Electronics demo, but I wanted to use the Drinks Demo header, so I deselected the Elementor header and then used the template for the Drinks demo header under the customizer.
The header looks great on the customizer, but on the “live” site, it does not look the same.
Please advise why this may be the case and how to fix it.
Many thanks
Greg
Hello,
Thank you for reaching out to us.
Kindly proceed to Xstore > Theme Options > Speed Optimization. Once there, please locate and select Menu Dropdown Cache, Menu Cache, Static Blocks Cache, and Remove Query Strings From Static Resources. Subsequently, turn off these options.
If this doesn’t help, provide us with temporary wp-admin access to your site, and we will investigate the issue more thoroughly.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.
Best Regards,
8Theme’s Team
Hello,
Thank you very much for your quick response.
This has seemed to fix the problem.
Thank you again 🙂
Hello,
You’re welcome!
Best Regards,
8Theme’s Team
The issue related to '‘Drinks demo header used on minimal electronics demo import’' has been successfully resolved, and the topic is now closed for further responses