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Drop-down filter widget does not work after filter by any other attribute

This topic has 11 replies, 3 voices, and was last updated 4 years, 11 months ago ago by Olga Barlow

Shlomi32

Participant

December 11, 2019 at 16:55

i am useing 8theme with the “defualt” theme
on the shop page i am useing several types of filltes (list and dropdown)
after filtering by any of the “list” type filters the “dropdown” type filter is stop working,
the dropdown” type works well if the user use it direct after a full page loaded.

Please, contact administrator
for this information.

#226606 Copied Theme version: 6.2.4 WooCommerce version: 3.8.1

10 Answers

John Holden

Support staff

December 12, 2019 at 05:01

Hi,

Admin credential is incorrect, please check again. Also instead of FTP host you provided link to cPanel and credential also does not work. Please, provide the correct FTP host and access.

Regards,
Hung PD

#226613 Copied

Shlomi32

Participant

December 12, 2019 at 15:00

the dropdown filters

image.png

after using other filters

image.png

Please contact administrator
for this information.

#226660 Copied

Olga Barlow

Support staff

December 12, 2019 at 18:00

Hello,

What about FTP? It also does not work. We need FTP host, FTP user, FTP pass. We don’t need cPanel, only FTP.

Regards

#226672 Copied

Shlomi32

Participant

December 13, 2019 at 11:54

i have sent it on privet

Please contact administrator
for this information.

#226720 Copied

Olga Barlow

Support staff

December 13, 2019 at 12:29

Hello,

Does not work http://prntscr.com/qab4gf

Regards

#226729 Copied

Olga Barlow

Support staff

December 13, 2019 at 12:29

Hello,

Does not work http://prntscr.com/qab4gf

Regards

#226730 Copied

Shlomi32

Participant

December 16, 2019 at 23:33

can you try again?

Please contact administrator
for this information.

#226941 Copied

Shlomi32

Participant

December 16, 2019 at 23:35

more details

Please contact administrator
for this information.

#226942 Copied

Olga Barlow

Support staff

December 17, 2019 at 17:12

Hello,

Thank you. I have passed your issue to our developers and I will inform you once they fix the problem.

Regards

#226990 Copied

Olga Barlow

Support staff

December 18, 2019 at 18:36

Hello,

Check now.

Regards

#227101 Copied
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