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Drop Down Menu – V.Composer – REV Slider

This topic has 62 replies, 7 voices, and was last updated 8 years ago ago by Jack Richardson

plandman72

Participant

February 13, 2015 at 23:09

Hello,
I am having some trouble with a few things on the theme hopefully you can help. The drop down (for sub-menus) on the main menus does not display/work. The revolution slider and visual composer have stopped functioning/loading. And on the woo commerce checkout page thee is no area for completing billing/shipping info.
Thanks.

#42172 Copied

61 Answers

Eva Kemp

Support staff

February 14, 2015 at 18:42

Hello,

Please provide us with wp-admin panel credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

#42334 Copied

plandman72

Participant

February 14, 2015 at 19:03

Hi Eva
I have added the requested details in private content

Please, contact administrator
for this information.

#42345 Copied

Eva Kemp

Support staff

February 14, 2015 at 21:56

Hello,

Please update Visual Composer plugin https://www.8theme.com/download-plugins/
If the issue still persists after update please provide us with FTP credentials.

Thank you.
Regards,
Eva Kemp.

#42387 Copied

plandman72

Participant

February 15, 2015 at 01:35

Hi Eva,

I did update both plugins that were available to me yesterday (the same 2 provided in the link you provided) to see if it would help. It did not but I will try again and update you.
Thanks.

#42422 Copied

plandman72

Participant

February 15, 2015 at 03:35

Hi Eva,

I tried a couple of times and I am still having the same problems:
1) No menu drop down
2) VC no loading/working (“Frontend” will not load, “Backend” does work)
3) REV Slider not displaying the slides
4) VC elements and page template not loading on product page set up (I do have it checked under setting within the VC plugin)
5) I do see a lot more features to the VC menu including a lot of woo commerce options which I never had before but the add to cart is also still not displaying on the product/shopping pages

Please, contact administrator
for this information.

#42427 Copied

Christian

Participant

February 15, 2015 at 11:34

URGENT:

Hi,

I have the exact problem with the three parts mentioned. I went back to The Leader v.1.6 but the same problem occurred.

Maybe something major have been changed in the latest version of WordPress?

I have disabled Rev Slider but that is just looking poor.

I have also noticed that the mobile menu is not showing and that the wp-admin menu is blank in the top area when looking at a webpage = no navigation icons are showing and you manually have to write in /wp-admin in the URL to get back to the admin area.

Regards,
Christian

Please, contact administrator
for this information.

#42445 Copied

plandman72

Participant

February 15, 2015 at 16:50

I am having the same problem with no navigation back to dashboard, I am also manually entering the URL. I just upgraded to the new WordPress for this theme, it was working fine for a few hours before all the above issues started.

#42458 Copied

Eva Kemp

Support staff

February 16, 2015 at 14:02

Hello @plandman72,

I’ve disabled Nice Scroll in Theme Options > General and the slider is working fine now.
Please clear browser cache and check Visual Composer editor again.
Unfortunately front-end editor doesn’t work in Visual Composer, you should use backend editor instead.

Sorry for inconveniences.
Regards,
Eva Kemp.

#42604 Copied

Eva Kemp

Support staff

February 16, 2015 at 14:03

Hello @Christian,

Please try to disable Nice Scroll option in Theme Options > General and check the site after that.

Thank you.
Regards,
Eva Kemp.

#42605 Copied

plandman72

Participant

February 16, 2015 at 20:33

Hi Eva thanks for correcting that and the slider is working great!
The drop-down/sub-menus is still not working, is there a setting I am missing for that to function?
Also the VC is working fine when setting up pages but not when setting up product..

#42766 Copied

Eva Kemp

Support staff

February 16, 2015 at 21:23

Hello,

As I see you didn’t create subitems for the menu in Appearance > Menus.
Please check it.
Could you specify what the issues are with VC when setting up a product?

Thank you.
Regards,
Eva Kemp.

#42793 Copied

plandman72

Participant

February 16, 2015 at 22:52

Hi Eva,

Please, contact administrator
for this information.

#42811 Copied

Christian

Participant

February 16, 2015 at 23:30

After disable the Nice Scroll the Rev. Slider is back.
Still no (hovering over) dropdown menu working.
I have had the menu working before where content was showing in dropdown 2, 3 and 5.

And no admin icons (top menu above the site) showing when visiting page, logged in as admin.

VC have actually been working since before.

#42817 Copied

plandman72

Participant

February 17, 2015 at 00:49

@Christian I am having the same issues..,I installed a menu plugin for now as a work around and is working very well..

#42827 Copied

plandman72

Participant

February 17, 2015 at 02:36

Hi Eva

Please, contact administrator
for this information.

#42835 Copied

plandman72

Participant

February 17, 2015 at 20:51

Hi Eva,
Please see below (private content)

Please, contact administrator
for this information.

#43103 Copied

Eva Kemp

Support staff

February 17, 2015 at 22:13

Hello @Christian,

Please provide us with wp-admin panel credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

#43120 Copied

Eva Kemp

Support staff

February 17, 2015 at 22:45

Hello @plandman72,

Please provide us with FTP password as well.

Thank you.
Regards,
Eva Kemp.

#43124 Copied

plandman72

Participant

February 18, 2015 at 01:59

Hi Eva
Thank please see below

Please, contact administrator
for this information.

#43195 Copied

Eva Kemp

Support staff

February 18, 2015 at 15:20

Hello @plandman72,

You provided FTP server, FTP username, but no FTP password. Could you please give us FTP password to be able to connect to FTP account?

Thank you.
Regards,
Eva Kemp.

#43361 Copied

plandman72

Participant

February 18, 2015 at 18:24

Hi Eva
Please see below

Please, contact administrator
for this information.

#43470 Copied

plandman72

Participant

February 19, 2015 at 13:20

Hi Eva,
Do you have any updates?
Thanks.

Please, contact administrator
for this information.

#43689 Copied

Eva Kemp

Support staff

February 19, 2015 at 15:20

Hello @plandman72,

To have “Add to Cart” button element working you need type product ID which should be added to the cart:

That product should be created in Products section in wp-admin panel.
Also on the Shop page “Add to Cart” button isn’t shown because you didn’t add “Add to Cart” element in Visual Composer editor.

Actually Woocommerce shop page works this way:
– create products in Products section in wp-admin panel;
– Shop page in Pages section must be empty;
– go to Woocommerce > Settings > Products tab > Display and select “Shop” page in “Shop Page” field. This way all product created in Products section will be visible on Shop page, even with “Add to Cart” buttons.

Please try it.

Thank you.
Regards,
Eva Kemp.

#43749 Copied

Christian

Participant

February 19, 2015 at 17:53

Hi,

Did you find a solution for the drop down menu or why the admin button list in the top does not show when you view a page?

Me and @plandman72 have the same issues.

Regards,
Christian

#43800 Copied Theme version: 1.7 WooCommerce version: latest

plandman72

Participant

February 19, 2015 at 18:13

Hi Eva,
Thanks for the response regarding add to cart problem I am having.

RE drop down and admin bar displaying @Christian, when I uninstalled the woocommerce plugin it worked, as soon as I reinstalled the plugin it became unavailable.

#43810 Copied

plandman72

Participant

February 19, 2015 at 20:02

Hi, please see below

Please, contact administrator
for this information.

#43835 Copied

Eva Kemp

Support staff

February 19, 2015 at 22:15

Hello @plandman72,

I’ve edited the file woo.php in the directory wp-content/themes/theleader/framework. Please clear browser cache and check your site.

Thank you.
Regards,
Eva Kemp.

#43851 Copied

Eva Kemp

Support staff

February 19, 2015 at 22:20

Hello @Christian,

Please provide us with FTP and wp-admin panel credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

#43854 Copied

Christian

Participant

February 19, 2015 at 23:28

Here you go!

Please, contact administrator
for this information.

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