Drop Down Menu – V.Composer – REV Slider

This topic has 62 replies, 7 voices, and was last updated 7 years, 11 months ago ago by Jack Richardson

  • Avatar: Eva
    Eva Kemp
    Support staff
    February 20, 2015 at 09:08

    Hello @Christian,

    The issue has been fixed.
    Please check your site now.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: plandman72
    plandman72
    Participant
    February 20, 2015 at 22:05

    Hi Eva,
    Thank you very much! It is working great. I appreciate your help.

    Avatar: Eva
    Eva Kemp
    Support staff
    February 20, 2015 at 22:17

    Hello @plandman72,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: cherbst
    Christian
    Participant
    February 20, 2015 at 23:35

    Hi Eva,

    Thanks for repairing the errors!
    Just very short, what caused this? WooCommerce latest version or a combination of new releases?

    When wil v.1.8 be released of The Leader? We will in a month or two release the shop (which was the initial thing why we invested in this great theme).

    All the best,
    Christian

    Avatar: Eva
    Eva Kemp
    Support staff
    February 21, 2015 at 00:58

    Hello @Christian,

    Some code was deprecated in theleader/framework/woo.php file. I’ve edited it.
    A new theme release will be produced approximately in a week. Our developers are working on it.

    We’re sorry for inconveniences.

    Regards,
    Eva Kemp.

    Avatar: tkostera
    tkostera
    Participant
    March 2, 2015 at 01:27

    Hello, I am having the same issues on my theme and would like to check and see when the updated version will be released so that I can get my store back up and running. Thank you.

    Avatar: Eva
    Eva Kemp
    Support staff
    March 2, 2015 at 15:16

    Hello @tkostera,

    Please provide us with wp-admin panel and FTP credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: tkostera
    tkostera
    Participant
    March 3, 2015 at 01:45

    Hello Eva,

    Thank you in advance for your assistance. I’ve put the info in the private content.

    Thanks,

    tkostera

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    March 3, 2015 at 11:22

    Hello @tkostera,

    The changes have been made.
    Please check your site now.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: tkostera
    tkostera
    Participant
    March 4, 2015 at 02:11

    Thank you very much! Everything is great and I appreciate it.

    Avatar: Eva
    Eva Kemp
    Support staff
    March 4, 2015 at 11:38

    Hello @tkostera,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: beachfit
    beachfit
    Participant
    March 5, 2015 at 04:01

    Hi Eva,

    We are having the same problem with our site. I managed to fix the revolution slider, and javascript errors. However, the dropdown menus are still not working. We are having a store launch soon and really need the site to be in tip-top shape. Is there any word on when the theme update is going to be available. Or could you fix it yourself?

    Avatar: Eva
    Eva Kemp
    Support staff
    March 5, 2015 at 09:08

    Hello @beachfit,

    Please provide us with wp-admin panel and FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: beachfit
    beachfit
    Participant
    March 5, 2015 at 18:00

    Hello Eva, here ya go. Let us know if you need anything else!

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    March 5, 2015 at 20:40

    Hello @beachfit.

    Please check your site now.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: ngowecha
    ngowecha
    Participant
    April 21, 2015 at 03:59

    Hello Eva,
    I inquired about issues of drop down menu last week and lo and behold, I find that people that purchased The Leader theme have had similar issues. From the thread of the email, you mentioned that V 1.8 would fix the “deprecated in theleader/framework/woo.php file” in week, and that was in March.
    There is indication that developers fixed the issue in private for some customers
    I have had this theme for a year now and it feels depressing that I cannot use it. Your developers know for sure that this theme is not compatible with Woocommerce v2.3.7 and yet it’s advertised to indicate that they’re compatible. Please provide the fix in the open public forum so that the few of us that have the theme can asses it’s capability. It does not serve the rest of us any good if your solutions are solved in private.
    Thanks in advance.

    Avatar: Eva
    Eva Kemp
    Support staff
    April 21, 2015 at 08:08

    Hello @ngowecha,

    Please take our apologies.
    The developers delayed a new theme update due to the issues with other themes. They are testing a new theme version and will be released very soon.
    For now you can fix the bug editing the file wp-content/themes/theleader/framework/woo.php on line 206 and replace $woocommerce->nonce_field with wp_nonce_field.

    Thank you for your understanding.

    Regards,
    Eva Kemp.

    Avatar: ngowecha
    ngowecha
    Participant
    April 23, 2015 at 17:41

    This fixed the problem. Not sure why it did not work before.

    Avatar: Eva
    Eva Kemp
    Support staff
    April 23, 2015 at 20:57

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: plandman72
    plandman72
    Participant
    July 7, 2016 at 17:21

    Hello
    Can I please find someone to help/direct me on updating Visual Composer. Thanks!

    Avatar: plandman72
    plandman72
    Participant
    July 7, 2016 at 17:22

    Hello, can I please get some help on updating visual composer. Thank you!

    Avatar: Eva
    Eva Kemp
    Support staff
    July 7, 2016 at 19:14

    Hello @plandman72,

    You can update Visual Composer plugin via FTP. Download the latest version here https://www.8theme.com/download-plugins/.

    Regards,
    Eva Kemp.

    Avatar: plandman72
    plandman72
    Participant
    July 30, 2016 at 02:47

    Hello,
    I would like to know how I can increase the width of the theme I am using (Leader) to a wider width – almost edge to edge similar to how you have it in the demo. Is the new X-Store responsive theme a better them for a brand/store? Thanks
    http://drippingwetapparel.com.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 30, 2016 at 14:18

    Hello @plandman72,

    Go to Theme Options > General and select “Wide” in “Site Layout” option.
    As for the XStore theme is the latest and powerful theme designed by our team. You can view all features of this theme here https://themeforest.net/item/xstore-responsive-woocommerce-theme/15780546

    Best regards,
    Jack Richardson.

    Avatar: plandman72
    plandman72
    Participant
    November 13, 2016 at 01:47

    Hello, I have a question regarding the updates available for my theme (Leader) Up uploaded the REV Slider and Visual Comp plugins using filezilla. They uploaded successfully but when I go to the plugins on my wordpress the versions available are still the outdated ones. Do I need to delete those plugins before I upload the updates? Thanks for you help

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 14, 2016 at 10:59

    Hello @plandman72,

    You need to overwrite the existing plugins’ folders. Provide FTP and WP Dashboard credentials to check the issue.

    Best regards,
    Jack Richardson.

    Avatar: plandman72
    plandman72
    Participant
    November 26, 2016 at 03:19

    Hello,

    Please see below. Thank you!

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    November 26, 2016 at 11:13

    Hello @plandman72,

    Please provide FTP password as well.

    Regards,
    Eva Kemp.

    Avatar: plandman72
    plandman72
    Participant
    December 3, 2016 at 06:56

    Hello,

    I thought I would follow up on the VC update, did you receive all that you had requested?

    Thanks!

    Avatar: Eva
    Eva Kemp
    Support staff
    December 5, 2016 at 07:54

    Hello,

    You can download the latest version of VC plugin here https://www.8theme.com/download-plugins/ .
    We also need FTP password as you didn’t write it.

    Regards,
    Eva Kemp.

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