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Drop Menu Allignments - by mch - on WordPress WooCommerce support

This topic has 26 replies, 2 voices, and was last updated 1 years, 7 months ago ago by Rose Tyler

mch

Participant

February 9, 2020 at 18:17

Hi How can I fix the drop menu left and right alignments? https://prnt.sc/qzsr2q
It is is not in the middle, it is more to left, right side is empty. Thanks

#229515 Copied Theme version: latest

25 Answers

John Holden

Support staff

February 10, 2020 at 06:13

Hi,

Please send:

– Admin info (wp-admin URL, username, password)

I will check this problem for you.

Regards,
Hung PD

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mch

Participant

February 10, 2020 at 10:42

here it is, Thanks

Please contact administrator
for this information.

#229556 Copied

Olga Barlow

Support staff

February 10, 2020 at 12:04

Hello,

You chose 6 columns layout in the mega menu settings http://prntscr.com/r04jbp but created only 5 columns, that’s why you have the empty space at the right side. Change the number of columns to 5 in the 8theme menu options.

Regards

#229562 Copied

mch

Participant

February 10, 2020 at 13:11

Thanks

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Olga Barlow

Support staff

February 10, 2020 at 13:38

You are welcome.

Regards

#229579 Copied

mch

Participant

April 20, 2023 at 22:23

Hi Olga,

Can I get your help please?
I had to set up my website all over again and need a bit of guidance.
Im not happy with support I have received in past days, thought to reach out to you.

Thank you

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Rose Tyler

Support staff

April 21, 2023 at 08:01

Hello, Mch,

Thank you for getting in touch with us.

Olga doesn’t work with us anymore, unfortunately.

“Can I get your help please?” – yes, we will do our best to help you. Please describe your request in more detail with screenshots.

You can use Lightshot screenshot or Gyazo tool to make screenshots and share the links here, or you can use a file-sharing service such as WeTransfer https://wetransfer.com/ to upload ready images there and provide us with URLs.

Thank you for your cooperation and we look forward to hearing from you soon.

Kind Regards,
8theme team

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mch

Participant

April 21, 2023 at 10:25

I need clear guidance from you, the way it goes so far is like: please go and watch our tutorial and thats all. if this support will be like this I would like to refund. Please clarify for me.

and I tried what you mentioned about Category and pages above, it didn’t work, So Im not sure if you are guiding me in right way, I had few examples, Time is passing and Im no where with my website. It is messy.

let me know how you want to help me, if is going to be the same way until today I need a refund, it didnt work.

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mch

Participant

April 21, 2023 at 10:26

What is difference between Elementor and WP bakery?

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mch

Participant

April 21, 2023 at 10:40

What I need is so simple:

in Main Menu:
Print & original

Under Print all Prints products like https://prnt.sc/lGsg749eBl-v
Under Original all original products

Currency change:
https://prnt.sc/NTIYPejwOTV6

Single Product:
https://xstore.8theme.com/elementor/product/variable-product/

Home page: similar to this basic set up https://xstore.8theme.com/elementor/

Contact us:
You see form is within this page, not a menu what you did .
https://xstore.8theme.com/elementor/contact-us/

If you can not provide simple clear guideline for all above please let me know to refund, I dont have time to waste anymore.

#354046 Copied

Rose Tyler

Support staff

April 21, 2023 at 11:34

Hello, Mch,

In case you provide the correct temporary wp-admin access, we can try to create an example for you. In another case, here is a step-by-step guide:
– go to Appearance > Menus > add elements to the menu, here is a video with an example – https://we.tl/t-Hj7VYrtpc1
OR here is a video from our test site for Prints and Original categories – https://we.tl/t-qePeBNm2Js

“Currency change:
https://prnt.sc/NTIYPejwOTV6” – this is just for demo – https://prnt.sc/XYDLeWIztLQB If you want to add a currency switcher you should install the additional plugin, https://wordpress.org/plugins/woocommerce-currency-switcher/ for example. Or contact WooCommerce to get other recommendations.

“Single Product:
https://xstore.8theme.com/elementor/product/variable-product/” – go to Theme Options > WooCommerce > Single Product Builder > change layout and other settings depending on your needs, for example – https://prnt.sc/reCEmZfnxwhs

“Home page: similar to this basic set up https://xstore.8theme.com/elementor/” , please check the WPBakery demo – https://xstore.8theme.com/home , because you are using WPbakery on your site. This video about our page importer will help you to get the desired page on your site – https://youtu.be/wkIKN2IyEZI

this page https://xstore.8theme.com/contact-us/ (wpbakery version) can be imported as shown here – https://youtu.be/wkIKN2IyEZI

“What is difference between Elementor and WP bakery?” – both are page editors but they are completely different plugins by functionality, content, and so on. Only 1 of these plugins can be used on site, to prevent conflicts.

We hope it is clear now.

Kind Regards,
8theme team

#354059 Copied

mch

Participant

April 21, 2023 at 21:53

Thanks,

I set up the Menu & Category,
How to set up Home page or front page like this view?
https://xstore.8theme.com/elementor/

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mch

Participant

April 21, 2023 at 22:02

https://prnt.sc/U1aPZA4Q_KT4

in Single Product the drop list, some has symbol of inches some dont
I dont know how to solve this problem?

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mch

Participant

April 21, 2023 at 22:15

Size of images is too small, how to fix it?
https://prnt.sc/MdbT3Q4_WwRD

#354140 Copied

Rose Tyler

Support staff

April 22, 2023 at 10:12

Hello, Mch,

1/ “How to set up Home page or front page like this view? – please follow this video – https://youtu.be/wkIKN2IyEZI
Use the next URL https://xstore.8theme.com/home/, not this one https://xstore.8theme.com/elementor/ (because wpbakery is used on your site, not Elementor, and page that was created using Elementor, can’t be imported in such way).
Please note that page content doesn’t include the site header and Footer.

We can import the page for you, in case you provide temporary wp-admin access via the Private Content area here.

2/ “in Single Product the drop list, some has symbol of inches some dont” – attributes it is something you created, to edit them, please go to Products > Arrtibutes > Size > edit attributes (it is in case you created them globally; without wp-admin access, we can’t check settings on your site).

3/ It looks like you are using Single Product Builder, so you need to change the width of sections, for example – https://prnt.sc/nPdc8UxQjNzk

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

#354161 Copied

mch

Participant

April 22, 2023 at 11:08

“What is difference between Elementor and WP bakery?” – both are page editors but they are completely different plugins by functionality, content, and so on. Only 1 of these plugins can be used on site, to prevent conflicts.

– Which is better? I never used Elementor, I need good looking product pages.

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mch

Participant

April 22, 2023 at 11:25

The space between Whishlist, category and share are not the same, how can I fix it? https://prnt.sc/AHORYyxoEcmY

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mch

Participant

April 22, 2023 at 11:35

– on phone, images doesn’t show up in same level: (one is up other one is lower)
https://prnt.sc/s5G0jAy4CYe8

– If I select to show 3 images in a raw, it only shows 2 for desktop and phone.
https://prnt.sc/s5G0jAy4CYe8

————————————————
I dont want sizes shows up here: https://prnt.sc/Qvcu_ZBy2mQ8

————————————————

How can I set my google short description in most attractive way? example: https://prnt.sc/CzsMAwTWupY6, something similar or better.
I need abit help with CEO stuff, what should I use?

———————————-
How can I set GDPR for buyer details entered into forms? https://prnt.sc/S8FJYaCvILGO
———————————————-

for single product page, I need something like this,https://prnt.sc/O8wvt5g3Gflv
left thumbnail, middle main image, right information about product plus some default additional information such as return policy, shipping fee, GDPR,

in footer there should be something like below + subscribe for new art work
https://prnt.sc/f6CzPTw4iYPj

———————————————————–
Above name of my Painting I need Brand name: MahsaWatercolor Shows up https://prnt.sc/WGNk8_Ksa9qh

#354189 Copied

mch

Participant

April 22, 2023 at 13:16

1/ “How to set up Home page or front page like this view? – please follow this video – https://youtu.be/wkIKN2IyEZI
Use the next URL https://xstore.8theme.com/home/, not this one https://xstore.8theme.com/elementor/ (because wpbakery is used on your site, not Elementor, and page that was created using Elementor, can’t be imported in such way).
Please note that page content doesn’t include the site header and Footer.

We can import the page for you, in case you provide temporary wp-admin access via the Private Content area here.

=> Please check the private note.
This Home page should be the landing page, and the Home followed by click on logo too.

How can I have circle share logo on top? It is square

Please contact administrator
for this information.

#354212 Copied
Rose Tyler

Support staff

April 22, 2023 at 14:48
Hello, Mch,

1/ “Which is better? I never used Elementor, I need good looking product pages.” – Both Elementor and Bakery are great page builders that can help you create a website. Ultimately, the choice between the two will depend on your personal preference and the specific features you need.
If you are looking for a powerful and flexible page builder that allows for extensive customization, then Elementor may be the better option. It comes with a wide range of widgets and features that can help you create a truly unique mobile website.
On the other hand, if you prefer a more streamlined and simplified page builder, then Bakery may be a better choice. It is known for its intuitive drag-and-drop interface and easy-to-use design tools.
We have a variety of demos with both page builders.

You can change the editor, but in this case, you will need to re-create all content, that was created using WPBakery on your site, using Elementor manually. There is no automatic converter.

If you prefer a particular demo and you did not add a lot of your own content on the site yet, you can reset the current installation that uses WPBakery and import the Elementor demo.
We recommend running an import on a fresh WordPress installation. To do this, you can use the WordPress Database Reset plugin (https://wordpress.org/plugins/wordpress-database-reset/). This plugin can be used to remove all existing content and install a new version from scratch.

2/ “The space between Whishlist, category and share are not the same, how can I fix it?” – you can fix this via Single Product Builder > settings of elements > Computed box > edit margins and paddings.
From your screenshot we can see that the Wishlist element is added on page but this functionality is not activated. For correct work of settings for Wishlist element, go to Theme Options > WooCommerce > Built-in Wishlist > activate it.

3/ “on phone, images doesn’t show up in same level” – go to Theme options > WooCommerce > Shop > Shop page layout > Masonry > Off.

4/ “If I select to show 3 images in a raw, it only shows 2 for desktop and phone.” – for mobile, it is correct behavior to show 2 products in row, you can see it on our demos too, but for the desktop, the option from your screenshot should work and 3 products per row needs to be displayed on Shop page.
To be able to answer why it doesn’t work, we need to take a closer look at the situation in the Dashboard of your site. Currently, we do not have access there.

5/ https://prnt.sc/JvSWgKVHavUP – there is no option to remove the slider from there, but arrows can be hidden by adding the next code in Theme Options > Theme Custom CSS:
```
.single-product .arrows-hovered>.swiper-container .swiper-custom-left, .single-product .arrows-hovered>.swiper-container .swiper-custom-right {
    display: none;
}
```
6/ This type affects the gallery only – https://prnt.sc/X01vmZTPeEn1 , not the description, it is because you are using Single Product Builder, which has Tabs element – https://prnt.sc/g-nDzdleX1ey You may create a structure like – https://prnt.sc/AGcwnRyJTqAt

7/ https://prnt.sc/_VuUL4oT7DQ0 1 – go to Theme Options > WooCommerce > Shop > Product design > Design Type > select not “Custom one”; If you want to use the custom one for related products, you need to create 2 and more templates via WPbakery > Grid Builder.

Related Products is a section on some templates that pulls products from your store that share the same tags or categories as the current product. These products cannot be specified in the admin, but can be influenced by grouping similar products in the same category or by using the same tags.

8/ https://prnt.sc/m2NH7G1boSCC – this is a Newsletter popup, and the form was created using MC4WP: Mailchimp for WordPress plugin.
Step by step instruction:
– Activate Mailchimp > go to Forms and create a form https://www.8theme.com/documentation/xstore/plugins/mail-chimp-form-custom-styles/
– go to static blocks > add new block > add content you want to see there, including the Mailchimp form, here is an example for WPBakery – https://prnt.sc/vF9J6W0kK70n
– go to Header Builder > add Newsletter element inside the content area and select the static block, for example – https://prnt.sc/IqFNgsMvEQkp

9/ ” How can I add above the form: “Contact me:” ” – edit page content > add heading or Text element with the desid text.

10/ “How can I change format of Drop list in menu? Specially on phone doesnt seem to be easy click drip list.” – Please describe the desired result in more detail. What do you mean by “change format” and what expect to get?
Do you mean our variation swatches? This video will help you – https://youtu.be/LgzC4iK-j6A

11/ “All images are not the same size. how can I make sure all the same size?” – It is recommended to use a graphics editor and prepare product images (make them the same size) before uploading images to your media gallery. Then you need to read and follow this article – https://www.8theme.com/documentation/xstore/woocommerce/product-images/

12/ https://prnt.sc/KOvtsuQFTUiU – activate and use our variation swatches, here is a video with examples – https://youtu.be/LgzC4iK-j6A

13/ https://prnt.sc/F0xmaBCVtGkn – go to Header Builder > add Promo message element > add Sections with text.

14/ “I need to add products with video too” – click on Edit product > find video section and set up video – https://prnt.sc/mNjdCqxfWj5G

15/ “Return policy” can be added in a Tab, for this go to Single Product Builder > Tabs > enable custom tab and add content there.
“I want to add size chart” – Single product Builder > add Sizing guide element into the content area and configure it depending on your needs.

16/ https://prnt.sc/Iwj1xWUIyh67 – Go to Theme options > WooCommerce > Shop > Products design > Image Hover Effect > select “Disable”.

Kind Regards,
8theme team
#354217 Copied
Rose Tyler

Support staff

April 22, 2023 at 15:12

Dear, Mch,

Please submit new topics for new questions to prevent a mess in this conversation.

Product per row for category page you can select here – https://prnt.sc/o5n14NeBNjhs

https://prnt.sc/GeiRzY9j-fw7 – it works already.

“I dont want sizes shows up here: https://prnt.sc/Qvcu_ZBy2mQ8” – https://prnt.sc/qwlumjJnrwVM

“How can I set my google short description in most attractive way? example: https://prnt.sc/CzsMAwTWupY6, something similar or better.
I need abit help with CEO stuff, what should I use?” – you can use yoast seo plugin, their support will be able to guide you.

“How can I set GDPR for buyer details entered into forms? https://prnt.sc/S8FJYaCvILGO” – this is not a part of our theme.

“for single product page, I need something like this,https://prnt.sc/O8wvt5g3Gflv
left thumbnail, middle main image, right information about product plus some default additional information such as return policy, shipping fee, GDPR,” – create a product with the desired content then select a layout, for example – https://prnt.sc/5hfGURMDAG7h
There is white space https://prnt.sc/XWbmaoPVooCw , because you uploaded images with them – https://prnt.sc/IU0qfK6bL5to

“in footer there should be something like below + subscribe for new art work
https://prnt.sc/f6CzPTw4iYPj” – add the desired content into Footer static block, then go to Appearance > Widgets > add static block into the footer area https://prnt.sc/zazlSDGGCTWZ

“Above name of my Painting I need Brand name: MahsaWatercolor Shows up https://prnt.sc/WGNk8_Ksa9qh” – this text will be the same for all products? Then you can use HTML element of single product builder – https://prnt.sc/RcJXy533yTBv

Kind Regards,
8theme team

#354218 Copied

Rose Tyler

Support staff

April 22, 2023 at 15:20

Hello, Mch,

We’ve added the Home page, please check https://prnt.sc/nIRM7Kke1gDb

Kind Regards,
8theme team

#354219 Copied

mch

Participant

May 2, 2023 at 18:52

.

#355191 Copied

Rose Tyler

Support staff

May 3, 2023 at 08:40

Hello, Mch,

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

#355236 Copied
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