Dropdown attributes menu not working on product page

This topic has 4 replies, 3 voices, and was last updated 9 years ago ago by Robert Hall

  • Avatar: GetNatalie
    GetNatalie
    Participant
    November 27, 2015 at 07:51

    Hi there,

    I am still in the middle of developing the website. However to test out some checkout options I developed a sample product but I cannot add it to the cart because the attributes/variations options on the product page don’t work. When I try to choose a size, the menu does nothing, doesn’t dropdown.

    Please see http://shoptailspin.com/product/fake-product/

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Brian Johnson
    Brian Johnson
    Member
    November 27, 2015 at 08:05

    Hello
    Please try to disable 3-party plugins and check the issue.

    Regards,
    Brian Johnson

    Avatar: GetNatalie
    GetNatalie
    Participant
    November 27, 2015 at 16:34

    Thank you, that worked. The culprit was the Paypal For Woocommerce plugin. If anyone else has this issue: in the paypal plugin settings, DO NOT check the box that says: Add button to product details page.

    Avatar: Robert Hall
    Robert Hall
    Support staff
    November 27, 2015 at 16:52

    Hello,

    You’re welcome!

    Regards,
    Robert Hall.

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