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Dropdown attributes menu not working on product page

This topic has 4 replies, 3 voices, and was last updated 8 years, 11 months ago ago by Robert Hall

GetNatalie

Participant

November 27, 2015 at 07:51

Hi there,

I am still in the middle of developing the website. However to test out some checkout options I developed a sample product but I cannot add it to the cart because the attributes/variations options on the product page don’t work. When I try to choose a size, the menu does nothing, doesn’t dropdown.

Please see http://shoptailspin.com/product/fake-product/

Please, contact administrator
for this information.

#101568 Copied Theme version: 2.3 WooCommerce version: 2.4.10

3 Answers

Brian Johnson

Member

November 27, 2015 at 08:05

Hello
Please try to disable 3-party plugins and check the issue.

Regards,
Brian Johnson

#101571 Copied

GetNatalie

Participant

November 27, 2015 at 16:34

Thank you, that worked. The culprit was the Paypal For Woocommerce plugin. If anyone else has this issue: in the paypal plugin settings, DO NOT check the box that says: Add button to product details page.

#101708 Copied

Robert Hall

Support staff

November 27, 2015 at 16:52

Hello,

You’re welcome!

Regards,
Robert Hall.

#101710 Copied
Tagged: attributes, dropdown, menu, not working, woocommerce, wordpress
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