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Dropdown is not working on secondary menu

This topic has 2 replies, 2 voices, and was last updated 1 years, 1 months ago ago by Tony Rodriguez

slw250@hotmail.com

Participant

November 3, 2023 at 22:24

Hello,
We are creating a website and it is still in process, the secondary menu dropdown is not working, Would you please help to fix the problem
we also tried to disable all the plugins but it still not working

the admin login is in private content area

Please, contact administrator
for this information.

#372517 Copied Theme version: 8.3.8 WooCommerce version: 7.4.1

1 Answer

Tony Rodriguez

Support staff

November 4, 2023 at 06:01

Hello, @slw250@hotmail.com,

Thank you for using our theme and for contacting us.

We are pleased to inform you that the issue you reported has been successfully resolved. We kindly request you to revisit your site after clearing your browser cache.

Our team has made necessary edits to the secondary menu under the path: Appearance > Menus > Sensors > Menu Options > Design > Select Mega Menu. Following these changes, we have saved the settings which have effectively resolved the issue.

For your reference, we have attached images that illustrate the changes made.
https://imgur.com/R5josIf
https://imgur.com/7gUUHMK

We kindly request you to peruse our theme documentation. https://www.8theme.com/documentation/xstore/video-tutotials/03-how-to-create-a-mega-menu/

Should you require any further assistance, please do not hesitate to contact us.

Best Regards,
8Theme’s Team.

#372525 Copied
Tagged: best selling woocommerce themes, dropdown not working, fix woocommerce themes, secondary menu problems, troubleshooting woocommerce themes, woocommerce dropdown issues, woocommerce themes issues
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