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Dropdown menu in secondary menu is not working.

This topic has 8 replies, 3 voices, and was last updated 1 years, 7 months ago ago by Wasif

Wasif

Participant

February 27, 2023 at 15:53

Hi Team,
After adding some more items in my menu through Appearance -> Menu as dropdown items are not opening. Its just blinking upon hovering. I have also tried using static block but it don’t work under secondary menu. Please check by yourself.

Please, contact administrator
for this information.

#348216 Copied Theme version: 9.0.4 WooCommerce version: 7.4.0

7 Answers

Tony Rodriguez

Support staff

February 28, 2023 at 05:45

Hello @Wasif,

If you have enabled the “Mega Menu Dropdown Full-Width” option under XStore >> Theme Options >> Header Builder >> Main Menu, please disable it and clear your browser cache before checking your site again: https://postimg.cc/gLZwTq37

Alternatively, you can set 40px padding-top and padding-bottom under Theme Options > Header builder > Main menu > Computed Box For The Menu Item.

If the issue persists, please provide us with your site’s WP Admin URL and credentials in the private content area of this topic so that we can investigate further and assist you.

Best Regards,
8Theme’s Team

#348257 Copied

Wasif

Participant

February 28, 2023 at 10:29

I have checked and mega menu is disabled already in both main menu and secondary menu. The menu i am concerned is of secondary menu which is coming according to my header structure.
I have added sub menu using appearance > menu.
Concerned issue: https://postimg.cc/RWv5vs0N

header structure: https://postimg.cc/RqGwPqny

Main menu: https://postimg.cc/mt8RzyMh

Secondary menu: https://postimg.cc/dhNyBdMV

Please contact administrator
for this information.

#348293 Copied

Rose Tyler

Support staff

February 28, 2023 at 14:53

Hello, Wasif,

It appears that the issue is caused by custom CSS code. If we delete the code from Theme Options > Theme Custom CSS > Global, the problem is resolved. Please review the code that you have added to this section.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

#348337 Copied

Wasif

Participant

February 28, 2023 at 19:02

This code came after selecting demo and this shouldn’t be causing issue. Any suggestion? i believe this css is related to theme demo.

#348391 Copied

Wasif

Participant

February 28, 2023 at 19:03

This was CSS causing issues, Please confirm regarding the demo i selected (car) is this necessary?
.header-main-menu2.et_element-top-level .menu {
flex-wrap: nowrap;
overflow: auto;
}

.header-main-menu2.et_element-top-level .menu > li > a {
white-space: nowrap;
}

.header-main-menu2.et_element-top-level {
overflow: hidden;
}

#348392 Copied

Tony Rodriguez

Support staff

March 1, 2023 at 09:15

Hello Wasif,

We are pleased that you have identified the problematic CSS code. We recommend that you remove this code as it is causing issues on your site. After doing so, please check back to your site to ensure that the issue has been resolved.

Best Regards,
8Theme’s Team

#348441 Copied

Wasif

Participant

March 1, 2023 at 11:23

Yes this was the css causing trouble, its working fine now. Closing this ticket. Thanks for support 🙂

#348465 Copied
Tagged: dropdown, menu, secondary, themes, woocommerce, wordpress
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The issue related to '‘Dropdown menu in secondary menu is not working.’' has been successfully resolved, and the topic is now closed for further responses

Dropdown menu in secondary menu is not working.

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