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Duplicate cart, checkout and my account pages

This topic has 5 replies, 4 voices, and was last updated 9 months, 2 weeks ago ago by Andrew Mitchell

ziga32

Participant

March 2, 2024 at 01:33

Hello.

every now and then my I get my Woocommerce pages duplicated (cart, checkout, my acccount).

Duplicates appear and are set as default Woocommerce pages, and all url’s are now cart-2, checkout-2 and my-account-2. I have the same issusee happening on multiple pages where I use xstore. I have to go to Woocommerce > setting > advanced and set the pages back to firstl created pages, and then delete new ones (cart-2,…). Have you ever had something like this reported or should I be looking at other plugins?

This only happens every 14 weeks so it’s really hard to troubleshoot 🙁

#385406 Copied Theme version: 9.2.6

4 Answers

Tony Rodriguez

Support staff

March 2, 2024 at 06:33

Hello, @ziga32,

Thank you for contacting us and for using XStore.

The issue you’re experiencing with WooCommerce pages being duplicated and set as default with “-2” appended to the URLs is indeed unusual. While we don’t have specific reports on this exact scenario.

We kindly suggest reaching out to the WooCommerce support team at the following link: https://wordpress.org/support/plugin/woocommerce/

We apologize for any inconvenience this may cause and are grateful for your understanding. If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

#385411 Copied

ziga32

Participant

March 2, 2024 at 18:29

thank you

#385470 Copied

Rose Tyler

Support staff

March 3, 2024 at 08:35

Hello,

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

#385479 Copied

Andrew Mitchell

Support staff

March 3, 2024 at 12:32

Dear ziga32,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#385491 Copied
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Duplicate cart, checkout and my account pages

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