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Duplicate Checkout Credit Card Forms - by elicitone

This topic has 6 replies, 4 voices, and was last updated 9 years, 7 months ago ago by Stan Russell

elicitone

Participant

April 14, 2015 at 20:43

On birdofpreyusa.com we are getting duplicate credit card forms on the checkout page? If you fill out the fist form and hit Place Order, you get and error.

Actual Error with Full path is added as Private Content

But i the duplicate problem is on the Checkout page whic i think is the source of the issue

The second form works fine… and does process the order

I have everything updated, and it still does it, Customers fill out the first one, and give up… please help

I made a test item for 1 buck to test it… that item is still there…

Please, contact administrator
for this information.

#56941 Copied Theme version: 1.7.1 WooCommerce version: 2.3.7

5 Answers

Brian Johnson

Member

April 15, 2015 at 11:07

Hello

Sorry for inconvenience. We do not support third-party plugins and you should contact woocommerce team about this issue. Please try to disable all additional plugins which are not included in our theme package and reply to us in case the issue still persists.

Thank you for understanding.

With best regards
Brian Johnson

#57040 Copied

elicitone

Participant

April 15, 2015 at 21:02

I found the solution…

http://stackoverflow.com/questions/28627839/duplicated-payment-methods-field-on-checkout-page-woocommerce

I had to replace the review-order.php file in the Royal Template with the File for the WC plugin template… The first answer details it.

Not sure why the file in the template was changed

#57268 Copied

Robert Hall

Support staff

April 15, 2015 at 21:29

Hello,

So, is your issue solved?

Regards,
Robert Hall.

#57269 Copied

elicitone

Participant

April 15, 2015 at 22:15

Yuppers… tested and confirmed… thanks again for the awesome theme.. quick responses and your hard work.

#57272 Copied

Stan Russell

Participant

April 16, 2015 at 07:15

You are welcome!

#57300 Copied
Tagged: best selling, checkout, credit card, duplicate, forms, themes, woocommerce
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