Duplicate products on shop page - by mohamed aly

This topic has 8 replies, 2 voices, and was last updated 2 years, 4 months ago ago by Rose Tyler

  • Avatar: mohamed aly
    mohamed aly
    Participant
    July 20, 2022 at 13:45

    Hi
    i got duplicate products rows in shop page https://prnt.sc/Bybujk-fiolu kindly how i can solve it

    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 20, 2022 at 15:03

    Hello,

    1/ Update the theme and Core plugin https://www.8theme.com/documentation/xstore/
    2/ Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is a reason for the problem.

    Regards

    Avatar: mohamed aly
    mohamed aly
    Participant
    July 21, 2022 at 13:16

    Hi
    i did what u recommend but have the same issue pls login to solve this issue
    * also we need to remove subcategories https://prnt.sc/Av07xLusi4qT
    * how we can add diffident size guide for each category pls

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 21, 2022 at 14:39

    Hello,

    1/ The problem was caused by incorrect settings for this plugin – https://www.8theme.com/documentation/xstore/plugins/woocommerce-infinite-scroll-and-ajax-pagination-settings/ We’ve set settings according to docs and the problem is fixed. Clear cache and check now.

    2/ Check your additional customization in child theme – https://prnt.sc/T3C_LEkYME9O

    3/ There is no such option for categories. You can submit a request here – https://www.8theme.com/taskboard/

    Submit separate topics for different questions next time, please.

    Regards

    Avatar: mohamed aly
    mohamed aly
    Participant
    July 23, 2022 at 11:51

    Hi
    thanks for your support
    for point 2 how to remove subcategories pls help us

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 23, 2022 at 11:59

    Hello,

    Have you checked your custom code in the child theme https://prnt.sc/T3C_LEkYME9O ?
    Sorry, but we are not responsible for custom changes that you do in files, it is outside the scope of our basic support – https://themeforest.net/page/item_support_policy

    Regards

    Avatar: mohamed aly
    mohamed aly
    Participant
    July 23, 2022 at 12:08

    Hi
    thanks for your replay , i made it as comment in functions.php and its work is it Right ?
    i don’t remember we add this code in functions.php file

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 23, 2022 at 14:51

    Hello,

    Is there anything else we can help you with?

    Regards

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