Duplicated thumbnails images for product page

This topic has 3 replies, 3 voices, and was last updated 2 days, 6 hours ago ago by Andrew Mitchell

  • Avatar: Mauro Giorgi
    Mauro
    Participant
    March 24, 2025 at 10:08

    Hi, on product page I have the same image twice… why?
    See private content for details…
    Thanks

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    2 Answers
    Avatar: Alex Carter
    Alex Carter
    Support staff
    March 24, 2025 at 10:53

    Hello, Mauro,

    Thank you for reaching out to us.

    Please find the answer to your question at the following link: https://prnt.sc/7xOR9q8b539q

    The reason you see two identical images is that the variation image matches the image uploaded to the product gallery. You can resolve this by replacing the image as indicated in the provided screenshot or by enabling the Variation Gallery option in the theme settings.

    Should you require any further assistance, please do not hesitate to contact us.

    Best regards,
    8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    March 24, 2025 at 12:04

    Dear Mauro,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

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