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E-mail from "lost password" - by wilson-legros

This topic has 4 replies, 2 voices, and was last updated 7 years, 9 months ago ago by 8theme

wilson-legros

Participant

January 29, 2017 at 22:52

Hello,
I’m still testing my website and created a new user.
I tried the “lost password” and it doesn’t works : no e-mail is received in user’s mailbox to reset password.
What do I have to do ?
Thank you,
Wilson

#153377 Copied Theme version: Version : 3.6 WooCommerce version: Version 2.6.13

3 Answers

8theme

Support staff

January 30, 2017 at 08:45

Hello,

Please, try to switch to default theme to see if it is caused by our theme or it’s some issue from WooCommerce.

Regards

#153406 Copied

wilson-legros

Participant

January 30, 2017 at 11:30

Hello,
Sorry it’s my mistake : there was a problem in SMTP services.
Thank you,
Regards,
Wilson

#153427 Copied

8theme

Support staff

January 30, 2017 at 13:33

Great, you are welcome.

#153453 Copied
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