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Ecommerce tracking - by Two_Step - on WordPress WooCommerce support

This topic has 2 replies, 2 voices, and was last updated 6 years, 7 months ago ago by Olga Barlow

  • Avatar: Two_Step
    Two_Step
    Participant
    May 16, 2018 at 12:39

    Ecommerce tracking doesn’t work on our webiste with your theme installed. We tried:

    – Only the Google Analytics script code in the header
    – Only a plugin: enhanced woocommerce tracking
    – GA script code + Enhanced tracking plugin (both at the same time)

    Unfortunately, none of these methods worked. Do you recommend a specific plugin or do you know another solution for this problem?

    #193098 Copied
    1 Answer
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 16, 2018 at 17:07

    Hello,

    Please, check if everything works fine when the Storefront theme is enabled. Let us know about results and provide also Dashboard and FTP access to your site.

    Regards

    #193130 Copied
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