Edit Custom Tabs on the Single Product Page

This topic has 13 replies, 3 voices, and was last updated 9 years, 3 months ago ago by Eva Kemp

  • Avatar: Olexi
    Olexi
    Participant
    September 10, 2015 at 15:34

    Hi 8theme,

    I have changed the title and content of the custom taf in the theme options and it worked fine.

    But we also want to change the content of the custom tab that is shown in the product editor but when i change it and update the product the changes disappears? i tried several times now.

    what are we doing wrong?

    This it what it looks now: https://www.prtty.me/shop/product/the-tiffany-collection/

    We want to edit the content of the FAQ tab.

    Please help 🙂

    Best,
    Olexi

    12 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    September 10, 2015 at 16:16

    Hello,

    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Olexi
    Olexi
    Participant
    September 10, 2015 at 17:05

    here we go.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    September 10, 2015 at 17:23

    Hello,

    We also need FTP login details. Please provide us with them (FTP host, FTP username, FTP password).

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Olexi
    Olexi
    Participant
    September 11, 2015 at 08:18

    in private content

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    September 11, 2015 at 08:30

    Hello,

    Thank you for the credentials.
    Could you please give us full access to wp-admin panel to be able to view all settings?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Olexi
    Olexi
    Participant
    September 11, 2015 at 08:49

    done.

    Please, contact administrator
    for this information.
    Avatar: Olexi
    Olexi
    Participant
    September 11, 2015 at 10:17

    can you please tell me what you are planning to do as we did a lot of customization.

    Avatar: Olexi
    Olexi
    Participant
    September 11, 2015 at 10:38

    can you please tell me what you are planning to do as we did a lot of customization.

    Avatar: Eva
    Eva Kemp
    Support staff
    September 11, 2015 at 11:06

    Hello,

    I’ve just tried to edit custom tab content for the product you provided and the changes are saved successfully.
    Try to check it in another browser.

    Regards,
    Eva Kemp.

    Avatar: Olexi
    Olexi
    Participant
    September 17, 2015 at 09:41

    hi eva,

    many thanks, it worked now.

    best,
    olexi

    Avatar: Robert Hall
    Robert Hall
    Support staff
    September 17, 2015 at 09:44

    Hello,

    You’re welcome!

    Regards,
    Robert Hall.

    Avatar: Eva
    Eva Kemp
    Support staff
    September 17, 2015 at 09:44

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

  • Viewing 13 results - 1 through 13 (of 13 total)

The issue related to '‘Edit Custom Tabs on the Single Product Page’' has been successfully resolved, and the topic is now closed for further responses

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