Edit My account page by Element - by Sam

This topic has 14 replies, 3 voices, and was last updated 3 months, 3 weeks ago ago by Andrew Mitchell

  • 13 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 1, 2024 at 08:12

    Hello, Sam,

    Thank you for reaching out to us with your query.

    We kindly request that you update the theme and Core plugin by following the instructions provided in the links below: https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/

    After updating, please proceed to edit the “My Account” page and utilize our element as needed – https://prnt.sc/2wGwhRdyUErs

    Should you require any further assistance, please do not hesitate to reach out.

    Best regards,
    The 8Theme Team

    Avatar: Sam
    Sam
    Participant
    September 1, 2024 at 10:20

    Thank you so much Rose,

    Everything worked fine, only the icons are stuck to the text and not aligned. How can I fix this issue?

    https://prnt.sc/NPBtf6cqNyW0

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 1, 2024 at 12:39

    Hello,

    Could you please provide URL and temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Best Regards,
    8Theme’s Team

    Avatar: Sam
    Sam
    Participant
    September 1, 2024 at 12:53

    It seems some wrong in whole theme:

    1. Sales booster error
    https://prnt.sc/-OAwEoerg62O

    2. The account name is no longer showing either.
    https://prnt.sc/Om5TgtDpgLcU

    please check

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 1, 2024 at 14:00

    Hello,

    Private Content

    Best Regards,
    8Theme’s Team

    Please contact administrator
    for this information.
    Avatar: Sam
    Sam
    Participant
    September 2, 2024 at 09:09

    ??

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 2, 2024 at 09:32

    Hello, Sam,

    https://prnt.sc/HH6xhuvtrnhv

    Best Regards,
    8Theme’s Team

    Avatar: Sam
    Sam
    Participant
    September 2, 2024 at 10:22

    Please check now

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 2, 2024 at 10:36

    Hello, Sam,

    Private Content

    Best Regards,
    8Theme’s Team

    Please contact administrator
    for this information.
    Avatar: Sam
    Sam
    Participant
    September 2, 2024 at 17:03

    Thanks Rose

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 3, 2024 at 07:06

    Hello, Sam,

    You’re welcome!

    Editor – https://prnt.sc/iI1LrluKDLXx and result on frontend – https://prnt.sc/3al9IqINCS6f

    Best Regards,
    8Theme’s Team

    Avatar: Sam
    Sam
    Participant
    September 3, 2024 at 09:01

    You are amazing Rose!

    Thanks a lot

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 3, 2024 at 09:01

    Dear Sam,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

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