Edit page with Elementor is not loading and working

This topic has 4 replies, 2 voices, and was last updated 1 years, 8 months ago ago by Rose Tyler

  • Avatar: Nnamdi O.
    Nnamdi O.
    Participant
    April 18, 2023 at 07:38

    Hello,

    I am still having issues with ediiting my pages with Elementor. It is not loading – https://prnt.sc/7OFePrMin6vl

    Please I need this to be resolved so I can be able to edit my website pages. Urgent support needed!

    Thank you

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 18, 2023 at 09:13

    Hello, Nnamdi O.,

    Thank you for contacting us and for using XStore.

    Please check the private Content area

    Kind Regards,
    8theme team

    Please contact administrator
    for this information.
    Avatar: Nnamdi O.
    Nnamdi O.
    Participant
    April 18, 2023 at 18:22

    Hello,

    Here is the full system requiremment for the theme – https://prnt.sc/JnQcg-IpAHEu

    All requirements met but we are still having issue with editing with Elementor. I saw the screenshot and article shared but please let me know exactly what should be done to fix this.

    Urgent please!

    Thank you

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 19, 2023 at 07:17

    Hello, Nnamdi O.,

    To fix the problem you need to fix the memory error first – https://prnt.sc/XD4vUHKzRUOA It is important, as you can see in the docs of Elementor we provided – https://prnt.sc/q3wT8oSqL4ij
    It is because you are using a lot of plugins all of them need memory, so disable a number of 3rd party plugins or contact your hosting provider to solve the memory error.
    We hope for your understanding.

    Kind Regards,
    8theme team

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