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Edit section page does not match with preview page/ Xstore theme

This topic has 6 replies, 3 voices, and was last updated 10 months, 3 weeks ago ago by Andrew Mitchell

Dagne

Participant

February 1, 2024 at 10:55

Hello! When i edit my page, it looks fine, just like I edited it. But once I hit the – Preview Changes- button the page look different…wrong layout, wrong colors to the icons….

I purchased the Xstore theme yesterday

#382070 Copied Theme version: 9.2

5 Answers

Rose Tyler

Support staff

February 1, 2024 at 11:27

Hello, Dagne,

Thank you for reaching out to us with your concern.

1/ Navigate to Elementor > Tools > Regenerate CSS & Data.

2/ Kindly proceed to Xstore > Theme Options > Speed Optimization. Once there, please locate and select Menu Dropdown Cache, Menu Cache, Static Blocks Cache, and Remove Query Strings From Static Resources. Subsequently, turn off these options.

In the event that you are utilizing a cache plugin and CDN, we recommend temporarily disabling them.

Furthermore, we would appreciate it if you could create temporary wp-admin access and share the details via the private content area. This will allow us to review your settings and better understand the issue at hand.

Best regards,
The 8Theme Team

#382097 Copied

Dagne

Participant

February 1, 2024 at 12:29

Hello! thank you for your reply!

I did what you said, except this step – In the event that you are utilizing a cache plugin and CDN, we recommend temporarily disabling them. – i did not understand what exactly i have to utilize.

But it did work for my home page, but not for the rest of the pages.

I will create temporary wp-admin access and write it private.

thank you,
D

Please contact administrator
for this information.

#382108 Copied

Rose Tyler

Support staff

February 1, 2024 at 13:16

Hello, Dagne,

We appreciate your prompt response.

Kindly proceed with downgrading the PHP version to 8.1. Your hosting provider should be able to assist you with this process. Once completed, please inform us whether this has resolved the issue.

Best regards,
The 8Theme Team

#382114 Copied

Dagne

Participant

February 1, 2024 at 21:42

thank you, it did resolve the errors! thank you!

have a great day!
D

#382168 Copied

Andrew Mitchell

Support staff

February 1, 2024 at 21:42

Dear Dagne,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#382169 Copied
Tagged: best selling woocommerce, edit section page, preview page mismatch, theme customization, woocommerce themes, xstore page editing, xstore theme
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