Edit Single Page Product - by Carolina - on WordPress WooCommerce support

This topic has 23 replies, 3 voices, and was last updated 5 years, 5 months ago ago by Olga Barlow

  • Avatar: Carolina
    Carolina
    Participant
    May 15, 2019 at 11:54

    Hi

    In my product page it is displayed the sizing guide, the SKU and the Categories and I don’t want that to be display. How can I edit the first block of the product page? How can I disable that options, change the H1 colour, add a top margin before the title, etc…. I need to make changes and I’m not able to do it anywhere. Please, HELP!

    22 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 15, 2019 at 12:39

    Hello,

    1) Theme Options > Single Product page > Page Layout > remove Size guide image.
    2) Hide SKU and Categories by adding this code in Theme Options > Custom CSS:

    .single-product .product_meta .products-page-cats,
    .single-product .product_meta .sku_wrapper {
        display:  none;
    }

    3) Please provide screenshots and describe the desired changes in more details. Also, provide URL of your single product page.
    You can use such screenshot maker as Lightshot https://prnt.sc/

    Regards

    Avatar: Carolina
    Carolina
    Participant
    May 15, 2019 at 14:18

    Hi

    Regarding “remove Size guide image” is not an option I have in the Single Product Page area. So I’m still not able to remove it.

    About the other things I want to change, I’m not able to attached any screenshot in Lightshot as it says: “Oh snap! Can’t upload image, please try again later” Is there any way to send you an screenshot?

    Thanks
    Carol

    Please contact administrator
    for this information.
    Avatar: Carolina
    Carolina
    Participant
    May 15, 2019 at 14:28

    Ok I could upload screenshot finally:

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 15, 2019 at 14:47

    Hello,

    Your site under maintenance mode, so we can’t check it. Please provide temporary wp-admin access.

    Regards

    Avatar: Carolina
    Carolina
    Participant
    May 15, 2019 at 16:17

    I’ve gave access to 8themes@gmail.com

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 16, 2019 at 07:09

    Hello,

    What password should we use for 8themes@gmail.com username?

    Regards

    Avatar: Carolina
    Carolina
    Participant
    May 28, 2019 at 09:40

    You don’t need any password. You can enter with the link you’ll find in the private content area. Please, I need someone to fix this asap. More than 10 days for this!!

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 28, 2019 at 11:01

    Hello,

    To remove size guide remove the image https://gyazo.com/3fcc6feae2f3eceda59c02aa68a70743

    To add margin change the margin in Theme Options > Header > Header settings > Header margin-bottom http://prntscr.com/nuca7p

    Order of the WooCommerce variations does not depend on our theme.

    Regards

    Avatar: Carolina
    Carolina
    Participant
    May 28, 2019 at 12:27

    “Order of the WooCommerce variations does not depend on our theme” and of whom depends?

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 28, 2019 at 13:32

    Hello,

    WooCommerce plugin manages the order of the variations. Set the necessary custom order in Products > Attributes > edit attribute, drag and drop the element to set the necessary order http://prntscr.com/nuenqw .

    There is no option to change the color of the product name you can do this by custom CSS

    .product-information-inner .product_title {
        color: #b0d1c4;
    }

    Regards

    Avatar: Carolina
    Carolina
    Participant
    May 29, 2019 at 09:27

    Ok thanks. And how can I remove the second tab of “Additional Information” (see screenshot)

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 29, 2019 at 09:30

    Hello,

    You are welcome.
    Use the WooCommerce snippets to remove default tabs https://docs.woocommerce.com/document/editing-product-data-tabs/

    Regards

    Avatar: Carolina
    Carolina
    Participant
    May 29, 2019 at 09:50

    I’ve already pasted the complete snippet but it gives me errors. Do I have to paste it in the CSS options or where?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2019 at 10:05

    Code from this article should be added in functions.php file of child-theme.

    Regards

    Avatar: Carolina
    Carolina
    Participant
    May 29, 2019 at 10:06

    Could you please explain how to do that? How can I access to functions.php?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2019 at 10:34

    Connect to your server using FTP, go to wp-content/themes/xstore-child folder, there you will find functions.php file.

    Regards

    Avatar: Carolina
    Carolina
    Participant
    May 30, 2019 at 08:19

    Ok done thanks! And how can I translate the RELATED PRODUCTS module that appears at the end of the product page?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2019 at 08:24
    Avatar: Carolina
    Carolina
    Participant
    May 30, 2019 at 09:04

    Ok I did that but I’m not allowed to save changes as I get a 403 forbidden message¿?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2019 at 09:15

    Hello,

    Please read this article – https://localise.biz/wordpress/plugin/faqs/ajax-errors

    Regards

    Avatar: Carolina
    Carolina
    Participant
    May 30, 2019 at 10:15

    This is very nice but I’m not a developer and I need someone to fix this problem. If the theme or the plugins that the theme requires have bugs, you need to solve the problems for the customer. Not everyone has knowledge of certain things.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 30, 2019 at 10:30

    Hello,

    This problem is not related to our theme, Loco translate plugin is not part of the theme. We are able to help only if problem is related to theme options or caused by theme files. All the issues related to default WP options or third-party plugins are outside of our support, unfortunately. If you get the 403 error, as a rule, it’s related to server settings, check the server error logs. Contact your hosting provider to fix it.
    If you can’t do this then use poEdit extension to translate the theme out of the WP Dashboard.

    Regards

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