This topic has 20 replies, 4 voices, and was last updated 9 months ago ago by Andrew Mitchell
Hello
When I change a single product in Elementor (please see image) It changes for every other product on the site as well. Kindly let me know what I’m doing wrong. (9.2.9)
Hello, @Jared,
Thank you so much for purchasing XStore theme and contacting our support center.
Please read our theme documentation here: https://www.8theme.com/documentation/xstore/xstore-builders/xstore-single-product-builder-with-elementor/
We hope this helps. If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Warm regards,
The 8Theme Team
Thank you, but I fail to see the solution to my problem in the provided information.
Please clarify.
Hello, @Jared,
Could you please provide temporary wp-admin access?
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.
Thank you for your cooperation.
Best Regards,
8Theme’s Team
Of course,
Thank you.
Hello, @Jared,
We appreciate your prompt response.
We kindly request that you provide the correct access: https://prnt.sc/_DX1Ie9nyjTv.
Thank you for your attention to this matter.
Best regards,
The 8Theme Team
Created new user. Please see updated details in private content area.
Hello, Jared,
Thank you for your cooperation.
We’ve checked the settings on your site, and the additional custom block https://prnt.sc/0YP3zP75L7DL can be changed via Product settings by selecting different static blocks for different products – https://prnt.sc/kKP1sx2fB35f Static blocks can be created and edited here – https://prnt.sc/oEfU04SBHVjd
Best Regards,
8Theme’s Team
Thank you.
Just to confirm that I have understood correctly.
If I have 200 products, all of which are unique (unique characteristics) I would need to create a unique static block for each product?
Hello, Jared,
Yes, it is correct in case you want to add unique characteristics via an additional custom block.
Please consider the possibility of adding content to the short description field – https://prnt.sc/N-qgHAp-4W9v and show this field on the product page – https://prnt.sc/gfX-H1NCIiQi
Best Regards,
8Theme’s Team
And if I was to create a new block on each product page, i assume I would run into the same problem of the singe change being made to every other product?
Or is it for that to be avoided I would have to create a custom block template that can be edited for each product?
Hello, Jared,
We would like to bring to your attention that the additional custom block feature is designed to be unique for each product, as it allows for individual selection. You can view an example of this functionality at the following link: https://prnt.sc/kKP1sx2fB35f. Consequently, there is no necessity to generate multiple templates within the Single Product Builder for different products.
We kindly request that you conduct a series of tests with the information previously provided to ensure its efficacy.
We appreciate your understanding and cooperation.
Best Regards,
8Theme’s Team
Good Day.
Additional Custom Block has been added, tested and still the edit effects and reflects on all products. When the custom block is chosen it appears on the page of every other product.
Hello, Jared,
Please check the 2 links in the Private Content area, they are products from your site with different Additional Custom Blocks.
Best Regards,
8Theme’s Team
Yes I get that. The additional custom block allows for a ready-made template to filled in to each product selected under Xstore Options. If that is applied and edited on 1 “product page” all product pages with that additional custom block will appear the same way, although all products are uniquely different. Hence, my understanding once again is for that feature (which is required to be unique) to be held on each unique product a unique custom block will need to be created and added to each product.
Hello, Jared,
Yes, it is correct in case you want to add unique characteristics via an additional custom block.
Please consider the possibility of adding content to the short description field – https://prnt.sc/N-qgHAp-4W9v and show this field on the product page – https://prnt.sc/gfX-H1NCIiQi
Best Regards,
8Theme’s Team
Your suggestion would taking away from one of the key elements that attracted me to the theme in the first place.
Unless I add icons to the content to the short description field.
Would that be possible?
Hello, Jared,
We would like to inform you that it is possible to insert any HTML code into the ‘Product Short Description’ section under the ‘Text’ tab.
Should you require further customization beyond this capability, we suggest considering the use of a third-party plugin or requesting additional customization services. For the latter, please submit your request through the account page on our website. Kindly be aware that customization constitutes an additional service.
Best Regards,
8Theme’s Team
Dear Jared,
We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.
Click here to rate now: https://themeforest.net/downloads
Thank you sincerely for your ongoing support!
Best Regards,
The 8Theme Team
The issue related to '‘Edit Single product and see universal changes’' has been successfully resolved, and the topic is now closed for further responses