“Edit Single Product Tabs” widget buggy and only partially shown

This topic has 5 replies, 4 voices, and was last updated 2 months ago ago by Andrew Mitchell

  • Avatar: iRockPod
    iRockPod
    Participant
    August 16, 2024 at 12:11

    Hey there!

    I added the widget “Edit Single Product Tabs” to my “Single Product” page. To show the Tabs, i chose the type “accordion”. When I click on the accordion in edit-mode it opens and closes several times per click. And in preview-mode it only shows one of two tabs (the tab not shown is not empty). Maybe I am doing something wrong, maybe its a bug? Please see the video in the attachment and the credentials for an employee account to my WP site in the private content area.

    Please, contact administrator
    for this information.
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    4 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 16, 2024 at 12:22

    Hello iRockPod,

    Thank you for reaching out to us.

    We kindly request that you assign the administrator role to the user details you have provided. Additionally, please grant us FTP access to facilitate our operations.

    For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

    Best regards,
    8Theme’s Team

    Avatar: iRockPod
    iRockPod
    Participant
    August 16, 2024 at 12:42

    Thank you Rose. Please see private content are

    Please contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 16, 2024 at 14:48

    Dear @iRockPod,

    Thank you for reaching out to us.

    Please be assured that this glitch is not present in the real frontend and only appears for users with content editing permissions. We have noted the issue you’ve encountered and will try to have a solution ready by the next theme update.

    We appreciate your patience and understanding.

    Best Regards,
    Jack Richardson
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    August 21, 2024 at 10:57

    Dear iRockPod,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

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The issue related to '‘“Edit Single Product Tabs” widget buggy and only partially shown’' has been successfully resolved, and the topic is now closed for further responses

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