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Editing Contact Form via ShortCode but not receiving the additional information

This topic has 4 replies, 2 voices, and was last updated 10 years, 1 months ago ago by Eva Kemp

jpariseau

Participant

October 12, 2014 at 19:44

Hi,

I’ve edited the shortcode of the contact_form in order to get 2 extra fields being “phone number” and “company”. However, the information written is not transmitted when the form is submitted. I understand that these 2 fields will have to be added to the php file that sends the information from the form but I can’t find it anywhere. Additionally, I’d like to edit the email it sends to receive the information in a more formal format. Where can I edit these things a make the extra fields appear in the email?

Thanks.

JS

#19364 Copied

3 Answers

Eva Kemp

Support staff

October 13, 2014 at 10:05

Hello,

Sorry, but this requires additional customization and is a paid service.
You may create a ticket at https://support.8theme.com/ for the assistance if you agree.

Thank you.
Regards,
Eva Kemp.

#19399 Copied

jpariseau

Participant

October 13, 2014 at 21:32

Hi Eva,

How much would it cost?

Thanks

JS

#19554 Copied

Eva Kemp

Support staff

October 14, 2014 at 11:24

Hello,

You need contact at http://support.8theme.com/ for further information.

Thank you.
Regards,
Eva Kemp.

#19616 Copied
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Editing Contact Form via ShortCode but not receiving the additional information

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