EForm from wpquark compatibility with the theme?

This topic has 2 replies, 2 voices, and was last updated 11 months, 3 weeks ago ago by Rose Tyler

  • Avatar: AdrianP
    AdrianP
    Participant
    November 27, 2023 at 17:42

    Hi, there is a known incompatibility with eForm from https://wpquark.com/?
    I try to insert a page in the Dashboard Menu from Dokan with known method and if I add an eForm shortcode, the form does not load. But With other shortcodes it work.

    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 28, 2023 at 08:27

    Hello, AdrianP,

    Thank you for choosing XStore as your WooCommerce WordPress theme.

    We did not test eForm with our theme, because did not get requests from our customers.

    Please temporarily activate the Storefront theme (Appearance > Themes) and check how it works with this default WooCommerce theme.
    If the problem is independent of the theme, contact the support of eForm. If the problem persists with our theme only, submit a request to our dev team on this page – https://www.8theme.com/taskboard/

    Please note that we do not give a guarantee for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.

    Kind Regards,
    8theme team

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