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“Electronic Mega Market” All Departments Menu Not Working

This topic has 2 replies, 2 voices, and was last updated 7 months, 3 weeks ago ago by Tony Rodriguez

Ray

Participant

March 28, 2024 at 20:13

.

Please, contact administrator
for this information.

#388998 Copied Theme version: 9.3.1

1 Answer

Tony Rodriguez

Support staff

March 29, 2024 at 06:50

Hello, @Ray,

Thank you for reaching out to us with your concern.

1/ Kindly proceed to Xstore > Theme Options > Speed Optimization. Once there, please locate and select Menu Dropdown Cache, Menu Cache, Static Blocks Cache, and Remove Query Strings From Static Resources. Subsequently, turn off these options.

In the event that you are utilizing a cache plugin and CDN, we recommend temporarily disabling them.

Furthermore, we would appreciate it if you could create temporary wp-admin access and share the details via the private content area. This will allow us to review your settings and better understand the issue at hand and provide a more accurate solution.

We kindly recommend that you take a complete backup of your site before proceeding.

Thank you for your cooperation and we look forward to hearing from you soon.

Best regards,
The 8Theme Team

#389021 Copied
Tagged: ecommerce solutions, electronic mega market, menu not working, online store, technical support, woocommerce themes, wordpress
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