Electronic Mega MArket Theme Header not installed

This topic has 4 replies, 2 voices, and was last updated 4 months, 1 weeks ago ago by Tony Rodriguez

  • Avatar: Harry
    Harry
    Participant
    November 21, 2024 at 19:25

    i m trying to install the prebuilt header of electronic mega market theme from xtheme. but cant did it .

    3 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 22, 2024 at 05:10

    Hello, @Harry,

    Thank you for contacting us and for using XStore.

    Could you kindly provide us with your website’s wp-admin access in the private content area? This will allow us to thoroughly review the issue and assist you more effectively.

    Thank you for your cooperation.

    Best regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    Avatar: Harry
    Harry
    Participant
    November 22, 2024 at 08:50

    you tell me how to set that .. i will do it myself.. i think everytime you ask your client to get the user admin password. to set the theme properly. ?

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 22, 2024 at 09:08

    Hello, @Harry,

    Thank you for contacting us and for using XStore.

    We kindly request you to navigate to **Elementor > Settings > Features > Flexbox Container** and set the value to **“Active”**. Once this adjustment is made, please attempt to import the headers again.

    For further guidance, we encourage you to review our theme documentation available at the following link: [XStore Header Builder with Elementor Documentation] https://www.8theme.com/documentation/xstore/xstore-builders/new-xstore-header-builder-with-elementor/

    We trust this will resolve the issue. However, if the problem persists, we kindly ask you to provide a screenshot of the issue along with your site’s **wp-admin access** in the private content area. This will allow us to examine your settings more closely and assist you further.

    Thank you for your cooperation.

    Best regards,
    The 8Theme Team

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