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Elementor Cart Widget is broken on Xstore

This topic has 16 replies, 3 voices, and was last updated 2 years, 7 months ago ago by Rose Tyler

HmirceaD

Participant

June 30, 2022 at 12:25

Hello,

I wanted to customize my cart page so I deleted the shortcode from the cart page and added the cart widget from Elementor Pro. The widget seems broken (poor alignment and elements are smooshed together, link to screenshot: https://imgur.com/a/9A8KwNJ).

I changed my theme temporarily and it fixed it, however going back to Xstore breaks it again.

I contacted Elementor support and they also seem to think it is a theme issue.

Please, contact administrator
for this information.

#327759 Copied Theme version: 8.2.2

15 Answers

Rose Tyler

Support staff

June 30, 2022 at 14:03

Hello,

Please provide URL of page with the problem.

Regards

#327787 Copied

HmirceaD

Participant

June 30, 2022 at 14:14

Here is the link

Please contact administrator
for this information.

#327793 Copied

Rose Tyler

Support staff

June 30, 2022 at 14:25

Hello,

I’ve passed your question to our dev team. Waiting for comment from their side. We have a lot of requests these days, so it may take some time. Please be patient.

Regards

#327798 Copied

HmirceaD

Participant

June 30, 2022 at 15:02

Ok, thank you!

#327809 Copied

Olga Barlow

Participant

June 30, 2022 at 15:20

Thank you for understanding.

Regards

#327816 Copied

Rose Tyler

Support staff

July 1, 2022 at 16:05

Hello,

Please provide FTP access. If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

#327989 Copied

HmirceaD

Participant

July 5, 2022 at 07:18

Here is the FTP login data

Please contact administrator
for this information.

#328717 Copied

Rose Tyler

Support staff

July 5, 2022 at 07:22

Hello,

Thanks for the reply.
What FTP password can we use?

Regards

#328718 Copied

HmirceaD

Participant

July 5, 2022 at 07:27

Here

Please contact administrator
for this information.

#328719 Copied

Rose Tyler

Support staff

July 5, 2022 at 07:49

Hello,

We can’t connect – https://prnt.sc/n4NduyD9Xfcj Please check

Regards

#328723 Copied

HmirceaD

Participant

July 6, 2022 at 11:09

Details Added

Please contact administrator
for this information.

#328995 Copied

Rose Tyler

Support staff

July 6, 2022 at 12:04

Hello,

We can connect now, thanks. I will let you know once our developer gives a reply.

Regards

#329004 Copied

Rose Tyler

Support staff

July 6, 2022 at 15:21

Fixed. Clear cache and check now.

Regards

#329034 Copied

HmirceaD

Participant

July 7, 2022 at 13:05

Great, thanks!

Can you tell me what the fix was in case I encounter this issue on a future website?

#329106 Copied

Rose Tyler

Support staff

July 7, 2022 at 13:06

You’re welcome!
The fix will be added in the next update. We will release it within 1-2 days.

Regards

#329107 Copied
Tagged: cart, elementor, templates, widget, woocommerce, wordpress, xstore
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