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Elementor Editor Problem - by Oliver Theiß

This topic has 5 replies, 2 voices, and was last updated 4 years ago ago by Oliver Theiß

Oliver Theiß

Participant

January 27, 2021 at 17:31

Hello,
the mobile view in the elementor editor is blocked by your round back to top of page sign…
This makes it impossible to edit the mobile view in elementor because everything is covered. see screen shot . I am otherwise very happy with the theme , but also just start ..2 months ago

Best regards Oliver

#270626 Copied Theme version: Version: 7.2.4 WooCommerce version: 4.9.2

4 Answers

Olga Barlow

Participant

January 27, 2021 at 21:38

Hello,

Thank you for using our theme! Would you mind to rate the theme here?
https://themeforest.net/item/xstore-responsive-woocommerce-theme/reviews/15780546

You forgot to send link to screenshot. Can’t check the site because of the maintenance mode. Could you, please, provide us with temporary WP Dashboard access and screenshot of the problem? You can use Lightshot screenshot to make and share screenshot.

Regards

#270702 Copied

Oliver Theiß

Participant

January 28, 2021 at 10:55

hello thanks for your quick feedback:))… That was probably a misunderstanding…. i work on the desktop with elementor on my site ……. When I go to the mobile viewport in the elementor editor on the desktop, the problem occurs….. This is the problem……
i have included a picture with the problem and hope you can access the link. In the frontend there is no design problem..This exists only in the elementor editor in the viewport mobile….

Tnank you

#270781 Copied

Olga Barlow

Participant

January 28, 2021 at 11:38

Hello,

Clear the plugin cache, CDN cache, browser cache and check after that. If it does not help then go to Dashboard > Updates > click Check again link and update theme to version 7.2.4.1.

Regards

#270794 Copied

Oliver Theiß

Participant

January 29, 2021 at 11:48

Hello Olga,

yeah..everything is fine now 😀 Thanks for your quick help. I wish you a good day 🙂

Lg Oliver

#271041 Copied
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