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Elementor elements don’t change after saving

This topic has 4 replies, 2 voices, and was last updated 1 years, 6 months ago ago by Rose Tyler

majkvvv

Participant

June 12, 2023 at 15:59

hey, i have a problem with saving changes to the page. When I enter from the browser on which I am logged in as administrator, I can see all the changes taking place. However, when I enter from an incognito window or other device, it shows the old version of the page and you can’t see any changes on it. I tried clearing the page cache but still nothing. Static Blocks Cache is turned off in page speed settings

#359233 Copied Theme version: 9.1.6 WooCommerce version: 7.7.1

3 Answers

Rose Tyler

Support staff

June 12, 2023 at 16:10

Hello Majkvvv,

Thank you for getting in touch with us.

In order to solve your issue, please navigate to XStore > Theme Options > Speed Optimization > Remove Query Strings From Theme Static Resources > Off.

Kind Regards,
8theme team

#359236 Copied

majkvvv

Participant

June 12, 2023 at 16:18

Unfortunetly, I already have this option off:( a few time ago I installed w3 total cache, if that plugin can make a problem?

#359239 Copied

Rose Tyler

Support staff

June 13, 2023 at 07:26

Hello Majkvvv,

Thank you for your response.

Yes, you can temporarily disable w3 total cache plugin and check how it works then.
It is recommended to activate the cache plugin when all changes on site are done to prevent such a situation. When you log in as admin version of the site without cache is shown, but for unlogged users a cached version is available.

If you do not want to disable the cache plugin, you need to contact their support team or read the documentation of this plugin to find out how to clear cache, so new users can see your changes.

Kind Regards,
8theme team

#359267 Copied
Tagged: best selling, changing, elementor, elements, saving, themes, woocommerce
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Elementor elements don’t change after saving

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