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Elementor error - by risingvalue - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 3 years, 9 months ago ago by Rose Tyler

risingvalue

Participant

February 5, 2021 at 21:04

i used to edit my pages whenever i want, now i cant edit due to elementor gives error.
can you please help me. thanks

#272653 Copied Theme version: 7.2.4.1

3 Answers

Rose Tyler

Support staff

February 6, 2021 at 08:05

Hello,

Please provide URL of page that can’t be edited and temporary wp-admin access.

Regards

#272678 Copied

risingvalue

Participant

February 6, 2021 at 08:14

i cant provide the login details due to website has setted bank details in.
i thought that i have attached the screen capture.

#272681 Copied

Rose Tyler

Support staff

February 6, 2021 at 11:09

Hello,

I do not see any screenshots from you. You can use the Lightshot screenshot tool to take screenshots and share them.
1) Do you have the problem with all pages or only 1 particular page can’t be edited?
2) Try to disable all the third-party plugins, that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , and check how it works then.
3) Enable debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction what needs to be fixed.
4) When a default theme is activated on your site, pages can be edited using Elementor?

Regards

#272714 Copied
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