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Elementor front page design not load on the front end

This topic has 4 replies, 3 voices, and was last updated 1 days, 1 hours ago ago by Jack Richardson

  • Avatar: liang
    liang
    Participant
    February 20, 2025 at 07:15

    This issue occurs on the home page. I can see my designs in elementor page builder. But it could not load when I visit the home page. can you help me fix it and tell me how you did it?

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    #434824 Copied
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 20, 2025 at 08:38

    Hello,

    Thank you for reaching out to us.

    Could you please provide temporary FTP access? We will check what can be done to help you.

    For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

    Best Regards,
    8Theme’s Team

    #434828 Copied
    Avatar: liang
    liang
    Participant
    February 20, 2025 at 08:45

    yes

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    support staff only.
    #434830 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    February 20, 2025 at 15:31

    Hello @liang
    Please, check now !
    The fix will be included in next theme update too.
    Kind regards,
    Jack Richardson
    The 8theme’s team

    #434877 Copied
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