Return to previous page

Elementor issues after theme update - by PJone

This topic has 4 replies, 2 voices, and was last updated 3 years, 6 months ago ago by Olga Barlow

PJone

Participant

May 5, 2021 at 17:58

Hello,

after my last update, the pages that were created via Elementor are no longer displayed correctly.

Everything that is set in Elementor such as spacing, title color, font size, 2 columns, tables, borders and many more are only displayed correctly in “edit with Elementor” but not on live page.

What was changed? We have never had such problems.

Regards

Please, contact administrator
for this information.

#286495 Copied Theme version: 7.2.8 WooCommerce version: 5.2.2

3 Answers

Olga Barlow

Support staff

May 5, 2021 at 19:47

Hello,

Could you, please, provide screenshot of the page with the issue and page while you edit it for better understanding?
Because your home page, for example, looks ok for me. Besides, Elementor saves styles to separate .css file after page update, so you need to clear the plugin and browser caches to check changes. In other case you’ll see old cached version of file without your changes.

Regards

#286526 Copied

PJone

Participant

May 5, 2021 at 20:12

Hello,

here you see the Elementor Editor (3 images) this is how it should look.
Everything looked right before the theme update.

and this is what it looks like after the update:

You can see that everything is displayed incorrectly:

1. No distance to the slideshow
2. Title different color and font size
3. Text color generally not correct
4. Blue iphone picture and listing 2 columns is displayed in 1 column
5. Distance to headline and video is not shown
6. Headings gold color as well as centered is not shown
7. Table 3 columns with price plans are not displayed correctly
8. Bottom newsletter with picture is not displayed correctly.

It’s all wrong, so to speak … You are welcome to log in and then look at the page in Elementor again, then you will understand the issue.

#286536 Copied

Olga Barlow

Support staff

May 5, 2021 at 20:21

Hello,

Issue appears nor the unlogged in users and when ARMember – Complete Membership Plugin is enabled. So, contact plugin author to find out why they break the Elementor plugin functionality.

Regards

#286538 Copied
Viewing 4 results - 1 through 4 (of 4 total)