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Elementor not loading on specific static block

This topic has 4 replies, 3 voices, and was last updated 2 years, 3 months ago ago by Awais Ahmed

Thomas

Participant

September 11, 2022 at 14:59

Hi
The element plugin did not load when I want to edit specific static block (Footer) [block id=”48″] but the other static blocks are working fine

Please, contact administrator
for this information.

#333744 Copied Theme version: v.8.3.2

3 Answers

Rose Tyler

Support staff

September 11, 2022 at 15:06

Hello,

Were you able to edit this block early? Wat was done before the problem happened?
Try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

Regards

#333745 Copied

Thomas

Participant

September 11, 2022 at 15:11

I was editing the static block with elementor as usual.
I tried to deactivate the other plugins but the same problem

#333746 Copied

Awais Ahmed

Participant

September 12, 2022 at 06:07

Hello, @Thomas,

I have just logged in to your site and found that still you are using many third-party plugins, So should I deactivate those plugins on your site? Please take the complete backup of your site or clone it and share the cloned site WP Admin access with me, so that I’ll check and debug it on your site, debug includes deactivating all the third-party plugins and on-site Customization as well, so that is why I need your permission as well.

Regards 8Themes Team.

#333767 Copied
Tagged: elementor, issue, loading, static block, themes, woocommerce, wordpress
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Elementor not loading on specific static block

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