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Elementor Pro Header – Elements not showing correct design when viewing live.

This topic has 3 replies, 3 voices, and was last updated 11 months, 3 weeks ago ago by Andrew Mitchell

KSwan

Participant

January 4, 2024 at 17:48

Hi,

We’re wanting to use the Elementor Pro plugin (already installed) as the default header…
We created the header in the “header builder” within Elementor, and it looks correct, but after setting this as the default header, the website shows the header with “stripped” design, showing the elementor modules without customisation.

For example: the button on the header was designed with a custom font and orange, but when viewing on the live site, uses Elementor’s default green and stock font, and incorrect spacing.

_ FURTHER INFO

The whole site doesn’t show Elementor properly on any page, once the XThemes Core plugin is deactivated it works well, but I need this for the functionality of the main theme?

Please help, thank you.

Please, contact administrator
for this information.

#378603 Copied Theme version: 9.2.5

2 Answers

Rose Tyler

Support staff

January 5, 2024 at 11:22

Hello, KSwan,

Thank you for reaching out to us with your concern.

1/ Navigate to Elementor > Tools > Regenerate CSS & Data.

2/ Kindly proceed to Xstore > Theme Options > Speed optimization. Once there, please locate and select Menu Dropdown Cache, Menu Cache, Static Blocks Cache, and Remove Query Strings From Static Resources. Subsequently, turn off these options.

Let us know the result.

Best Regards,
8Theme’s Team

#378674 Copied

Andrew Mitchell

Support staff

January 6, 2024 at 00:36

Dear KSwan,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#378820 Copied
Tagged: correct woocommerce design, elementor elements not showing, elementor pro header issues, elementor pro troubleshooting, live design errors, wordpress theme problems, wordpress woocommerce themes
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