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Elementor, product categories, custom order does not work

This topic has 2 replies, 2 voices, and was last updated 9 months, 2 weeks ago ago by Rose Tyler

Jonathan

Participant

March 11, 2024 at 12:21

Hello,

I have configured my store with one of the elements of the Elementor plugin from xStore. The element is called “Product Categories”.

https://prnt.sc/uCFhaFZiZb8T

The problem is that I want to sort the categories by custom order, but when I select the first option, it sorts in alphabetical order.

https://prnt.sc/6Tq4JroWDGSi
https://prnt.sc/TQQPvm3BKqwl
https://prnt.sc/zREXUcPpPbiM

This should work like this? How can I make it so that the items are sorted in custom order?

Thank you.
Regards

Please, contact administrator
for this information.

#386362 Copied Theme version: 9.2.9

1 Answer

Rose Tyler

Support staff

March 11, 2024 at 15:14

Hello, Jonathan,

Thank you for reaching out to us with your query.

There is an issue from the Elementor side when IDs were entered, and we already contacted them https://github.com/elementor/elementor/issues/13078 but there is no perfect solution yet.

Kind Regards,
8theme team

#386403 Copied
Tagged: custom order not working, elementor custom order, elementor woocommerce solutions, fix product categories order, product categories woocommerce, woocommerce themes elementor, wordpress woocommerce problems
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