Elementor products do not load or load too late.

This topic has 2 replies, 2 voices, and was last updated 7 months, 2 weeks ago ago by Tony Rodriguez

  • Avatar: misbeh narin
    misbeh narin
    Participant
    May 6, 2024 at 07:54

    Products remain on the loading screen. Sometimes it loads after a long wait. I also constantly receive complaints from my customers. I do not experience this problem throughout my site, only the products do not load or load slowly (1-2 minutes). WP Rocket plugin is available on my site.

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    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    May 6, 2024 at 13:53

    Hello, @misbeh narin,

    Thank you for choosing XStore as your WooCommerce WordPress theme.

    Upon reviewing your website, we have not identified any inherent issues with product load times. It is important to note that sometimes, increased loading times can be attributed to fluctuations in internet speed.

    For your reference, we have recorded a video demonstrating the load times during our review. You can view this evidence at the following link: (https://streamable.com/96n29f)

    We appreciate your attention to this matter and are here to assist you further to ensure your site operates efficiently.

    Best regards,
    The 8Theme Team

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