Return to previous page

Elementor remains loading and i cant edit page

This topic has 7 replies, 2 voices, and was last updated 1 weeks ago ago by mahdi

mahdi

Participant

February 17, 2025 at 13:39

I just installed this theme and when I want to edit a page via elementor the sidebar of elementor remains loading like the attached image. please help me

Files is visible for topic creator and
support staff only.

#434574 Copied Theme version: 9.4.7

6 Answers

Rose Tyler

Support staff

February 17, 2025 at 14:07

Hello,

Thank you for reaching out to us.

Could you please provide temporary wp-admin and FTP access? We will check what can be done to help you.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

#434576 Copied

mahdi

Participant

February 18, 2025 at 15:04

i just send you FTP access

Content is visible for topic creator and
support staff only.

#434674 Copied

Rose Tyler

Support staff

February 18, 2025 at 15:11

Hello,

We appreciate your prompt response.

Please contact your hosting provider and ask to fix this memory error – https://prnt.sc/Kc9gJLg5K_0s

Best regards,
8Theme’s Team

#434675 Copied

mahdi

Participant

February 18, 2025 at 15:31

i has add define( ‘WP_MEMORY_LIMIT’, ‘512M’ ); to wp-config.php and it works perfect

#434677 Copied

Rose Tyler

Support staff

February 18, 2025 at 15:37

Hello,

We appreciate your update and are pleased to hear that adding define( 'WP_MEMORY_LIMIT', '512M' ); to the wp-config.php file has resolved the issue successfully. Should you require any further assistance, please do not hesitate to contact us.

Best regards,
8Theme’s Team

#434678 Copied

mahdi

Participant

February 18, 2025 at 15:52

Thank you. Great theme

#434682 Copied
Viewing 7 results - 1 through 7 (of 7 total)

The issue related to '‘Elementor remains loading and i cant edit page’' has been successfully resolved, and the topic is now closed for further responses

Elementor remains loading and i cant edit page

Recent Topics

Helpful Topics

Useful links WooCommerce & WordPress

Browse by popular tags:

Explore our best WordPress WooCommerce Themes collection