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Elementor single page won’t load “critcal error”

This topic has 3 replies, 2 voices, and was last updated 10 minutes ago ago by GBDesignStudio

  • Avatar: GBDesignStudio
    GBDesignStudio
    Participant
    October 22, 2024 at 10:50

    Hey guys

    can you help as to why my Elementor single page tenplate will no longer load “critcal error”

    Please help fix this as we need to work on this for our clients website, deadline. See below example page with error, every product produces the same error :/

    https://peptidesuk.gbdesignstudio.co.uk/product/kisspeptin-5mg/

    Also, I’ve added widgets into the “Shop Sidebar” and these are also not displaying.

    Thanks and look forward to your reply
    Gary

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    #419922 Copied Theme version: 9.4.2
    2 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 22, 2024 at 12:07

    Hello,

    Please provide us with temporary FTP access.

    For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

    Best Regards,
    8Theme’s Team

    #419940 Copied
    Avatar: GBDesignStudio
    GBDesignStudio
    Participant
    October 22, 2024 at 12:35

    Excellent- please see attached in Private Content & much appreciated. Gary

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    support staff only.
    #419955 Copied
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