Elementor – Single Product Page – Variations Not Showing

Hello, @KSwan,

Thank you for using our theme and for contacting us.

Please record a video of the problem for a better understanding. Upload it on a filesharing service, for example – https://wetransfer.com/ , and provide us with URL.

Furthermore, we would appreciate it if you could create temporary wp-admin access and share the details via the private content area. This will allow us to review your settings and better understand the issue at hand.

We kindly recommend that you take a complete backup of your site before proceeding.

Thank you for your cooperation.

Kind Regards,
8theme team.

Hello, @KSwan,

We would like to take this opportunity to provide you with an explanation.

Two different product attributes are available in WooCommerce, local and global product attributes. In WooCommerce both options are called attributes, but there is a difference in the functionality of these attributes.

Global attributes: These are the properties that you will find in the WP-Admin under Product > Attributes. All attributes created here are at on a global website level and can be used with all products.

Local attributes: These attributes are created when you create or edit a product. You cannot use these attributes to filter and they are only visible on the product page itself.

You can use only global attributes for our variation swatches – https://youtu.be/LgzC4iK-j6A

This is how it works.

Kind regards,
The 8Theme Team

Hello, @KSwan,

Thank you for your response.

We hope this message finds you well. After a thorough investigation, we regret to inform you that our theme currently does not provide a specific theme option or functionality to show attributes on the single product page in a separate block. We understand this may not align with your expectations, and we apologize for any frustration this may have caused.

As an alternative, we encourage you to share your request on our Task Board at this link: https://www.8theme.com/taskboard/ . This platform allows our users to submit feature requests and ideas. If your suggestion gains sufficient votes from our community, our development team will seriously consider incorporating it into one of the upcoming updates.

Kind Regards,
8theme team

Hello, @KSwan,

Thank you for reaching out to us regarding the issue you’re facing with displaying variable products using the Elementor builder.

After thorough investigation, we regret to inform you that our theme currently does not provide an option or functionality to showcase attributes separately on the Single Product page. Specifically, local attributes, which are created during product creation or editing, cannot be used for filtering and are only visible on the product page itself.

However, our theme supports global attributes for variation swatches. As a default functionality, XStore allows the display of image attributes on variable products near the “Add to Cart” button. Unfortunately, the separation of variation swatches into a distinct block is not supported.

For your convenience, we have prepared a video demonstrating the proper functioning of variation swatches on variable products. You can access the video through the link provided below:https://www.veed.io/view/0bf238bb-defc-404f-b391-22ae6aeb7fc9?sharingWidget=true&panel=share

Before testing this, we recommend turning off the catalog mode for a better experience.From the XStore>>Theme Settings>>Woocommerce(Shop)>>Shop>>Catalog Mode.

For a visual guide, please refer to the attached image: https://imgur.com/a/PeKYxnx

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
The 8Theme Team