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Elementor still in loading after theme update

This topic has 5 replies, 3 voices, and was last updated 7 months, 2 weeks ago ago by Andrew Mitchell

Francesco

Participant

March 25, 2024 at 13:08

Dear support,
after updating the theme to version 9.3, the XCode core plugins to 5.3, Elementor show (for each page) the loading spinner in the left sidebar.
I tried to deactivete the Xcode Core Plugin and it (Elementor) come back to work fine.

I tried to follow the Elementor troubleshooting after update, but nothing seem solve the issue.
Can you help me to solve?

Thanks
Francesco

#388505 Copied Theme version: 9.3

4 Answers

Rose Tyler

Support staff

March 25, 2024 at 13:35

Hello Francesco,

We appreciate you reaching out to us regarding your concern. We kindly request that you contact your hosting provider and ask them to address the memory error indicated in the following screenshot: https://prnt.sc/8xrszzX5-Jr0.

After the necessary adjustments have been made by your hosting provider, please inform us whether the editor’s functionality has been restored.

We look forward to your prompt action on this matter and are here to assist you with any further questions or concerns you may have.

Best Regards,
8Theme’s Team

#388508 Copied

Francesco

Participant

March 25, 2024 at 13:58

Hello Rose,
thanks for fast reply.
Can I ask you where I can see (live on my website) the screenshot that you have attached?
I have a VM on Hetzned Cloud.VM instance that is under my completely management, so I need to undestand better where do the correct modifications.
Let me know
Regards

#388511 Copied

Rose Tyler

Support staff

March 25, 2024 at 14:08

Hello Francesco,

The error can be seen in WooCommerce > Status > Logs, and your current WordPress memory limit is shown in WooCommerce > Status.

Also, please read this article – https://www.wpbeginner.com/wp-tutorials/fix-wordpress-memory-exhausted-error-increase-php-memory/

Best Regards,
8Theme’s Team

#388514 Copied

Andrew Mitchell

Support staff

April 2, 2024 at 21:44

Dear Francesco,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#389740 Copied
Tagged: elementor loading issues, elementor post-update problems, fix elementor loading post-update, troubleshoot elementor wordpress theme, woocommerce theme loading delay, wordpress woocommerce theme update
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Elementor still in loading after theme update

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