Elementor Stuck and the wheel is spinning endlessly

This topic has 3 replies, 3 voices, and was last updated 3 months, 4 weeks ago ago by Andrew Mitchell

  • Avatar: Lyes
    Lyes
    Participant
    August 21, 2024 at 00:04

    The elementor is greyed out and the wheel spins, The last thing I did is to purged the cache with Light speed cache, now it’s not working.
    I deactivated the plugin, just in case but it’s not working

    I am sending you like the last time password and username, to check if I made any mistake

    Thanks you again for you assistance

    Please, contact administrator
    for this information.
    2 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    August 21, 2024 at 06:28

    Hello, @Lyes,

    Thank you for contacting us and for using XStore.

    1/ We kindly request that you consult the official documentation provided by Elementor to address this issue. You can find the relevant guide by following this link: (https://elementor.com/help/elementor-widget-panel-not-loading/). This guide outlines the necessary steps to resolve the problem with the widget panel not loading.

    We trust that you will find this resource valuable and that it will effectively assist you in troubleshooting the issue.

    2/ Please Check System Requirements:

    Ensure that your web hosting environment meets the minimum requirements for the XStore theme. Please increase the memory limit as (512M) and max execution time 300 & max input vars minimum 3000 -Check the image for specific requirements here: https://imgur.com/Cyzquf8

    For this please contact your service provider and ask them to fix it.

    After that, Please clear your browser cache and recheck again.

    Best regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    August 25, 2024 at 06:25

    Dear Lyes,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

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