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Elementor update has messed up my website

This topic has 4 replies, 3 voices, and was last updated 11 months, 2 weeks ago ago by Rose Tyler

cindyloo

Participant

December 5, 2023 at 21:42

First part of the error was a blank web front with this message: ElementorPro\modules\woocommerce\widgets\product add to cart::handle control position: cannot add a control outside of section (use ‘start controls section’)
I switched to the hello theme – then back to xstore and that seems to nearly fix all the issues.
Now, strange black frames around the xstore and woocommerce elements.

#375821 Copied Theme version: 5.2.5 WooCommerce version: 8.3.1

3 Answers

Tony Rodriguez

Support staff

December 6, 2023 at 07:29

Hello, @cindyloo,

Regarding the Elementor update issue you’ve encountered, we kindly request that you revert to Elementor Version 3.17.0. Additionally, please ensure that the automatic updates for this plugin are disabled to prevent any further complications. This action is necessary due to a known issue with the latest version of Elementor.

And about strange black frames around the site issue, please navigate to Xstore >> Theme Options and click on the publish button, after that check back to your site after clearing the browser cache.

Should you require any further assistance, please do not hesitate to reach out to us.

Best regards,
The 8Theme Team

#375840 Copied

cindyloo

Participant

December 6, 2023 at 15:56

Worked as directed! Thank You….hugs and kisses!

#375933 Copied

Rose Tyler

Support staff

December 6, 2023 at 16:12

Hello, @cindyloo,

You’re welcome!

Please be informed that the following patch is available to resolve the issue: https://prnt.sc/StJjkYFFQ_u2

Kind Regards,
8theme team

#375936 Copied
Tagged: elementor update issues, elementor update problems, website messed up, woocommerce theme troubleshooting, woocommerce wordpress themes, wordpress elementor fix
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