Elementor Widget – Cart Shipping Calculation Not Working

This topic has 4 replies, 2 voices, and was last updated 3 months, 4 weeks ago ago by Luca Rossi

  • Avatar: Lightstyle
    Lightstyle
    Participant
    July 19, 2024 at 00:33

    Hi team,

    I’d like to use Elementor to build my Cart page but there seems to be an issue with Shipping Calculation. I’ve prepared 3 vesrions; Elementor, Guttember Blocks and Shortcode and they all behave in different ways, none of which ideal.

    Could you please check and provide a solution? Absolute preference for Elementor Cart, could use the default Shortcode version if it’s a must and would like to stay away from Guttemberg Blocks entirely…

    Similar issue with Checkout page.

    Thanks.

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Justin
    Luca Rossi
    Support staff
    July 19, 2024 at 09:25

    Dear @Lightstyle,

    We hope this message finds you well. Upon reviewing your WooCommerce Shipping Zones, we have noticed that all the shipping methods are currently set to zero.

    Could you kindly verify this on your end and confirm the settings?

    Thank you for your attention to this matter.

    Best Regards,
    8Theme’s Team

    Files is visible for topic creator and
    support staff only.
    Avatar: Lightstyle
    Lightstyle
    Participant
    July 20, 2024 at 04:27

    Hi team,

    I’ll check more info with the person who’s implementing this, but I believe the freight plugin work in a different way and the issue is not related to “shipping methods are currently set to zero”

    What makes me say this? The guttemberg cart calculates the freight (see attached) and shows available options; https://mudecor.com.br/carrinho-guttemberg/

    Files is visible for topic creator and
    support staff only.
    Avatar: Justin
    Luca Rossi
    Support staff
    July 21, 2024 at 10:43

    Dear @Lightstyle,

    We hope this message finds you well. We are writing to confirm that we have identified the issue you reported and our development team is currently addressing it. We anticipate a resolution in the forthcoming updates.

    In the interim, we have modified your cart page to utilize the Cart element of Elementor, and we are pleased to inform you that this adjustment has restored functionality. You can view the updated page here: https://tinyurl.com/27ymu8am

    Could you please verify that everything is functioning as expected on your end?

    Thank you for your patience and cooperation.

    Best Regards,
    The 8Theme Team

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