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Elementor Widgets Not Showing Up On Product Pages

This topic has 2 replies, 2 voices, and was last updated 6 months, 4 weeks ago ago by Tony Rodriguez

Jordan Laub

Participant

July 26, 2024 at 18:46

Hi there, I am having a problem with my Elementor content not showing up on my product pages. Oddly enough, Elementor content does show up when I am logged into my admin account, but nothing shows up when viewing the product page while logged out, so this may be related to a caching issue I am not able to identify (I have tried purging the cache).

I am using the Minimal Electronics theme import. When I duplicate an existing product, try to modify a couple things, and then load the product, no Elementor widgets display at the bottom of the page.

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#407198 Copied Theme version: 9.3.16

1 Answer

Tony Rodriguez

Support staff

July 27, 2024 at 09:38

Hello, @Jordan Laub,

Thank you so much for purchasing our theme and contacting our support center.

We are currently unable to access your website as the wp-admin login details previously provided appear to be invalid or not working.

To assist you effectively, could you please provide the correct wp-admin credentials along with the URL of the specific product you are experiencing issues with? Kindly submit these details in the private content area designated for secure information.

We strongly recommend that you perform a complete backup of your site before proceeding with any further steps to ensure data safety.

Furthermore, for a clearer understanding of the issue you are facing, we would appreciate it if you could record a video demonstrating the problem. Please upload this video to a file-sharing service, such as https://wetransfer.com/, and share the download link with us.

Thank you for your cooperation and attention to these requests. We look forward to resolving your issue promptly.

Best Regards,
8Theme’s Team

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Tagged: elementor widgets issues, fix elementor display issues, product pages widgets error, resolve woocommerce widget problems, troubleshooting elementor widgets, woocommerce wordpress themes, wordpress widgets not showing
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