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Elementor_footers not installed :( – cannot use Elementor properly

This topic has 8 replies, 2 voices, and was last updated 3 months, 4 weeks ago ago by Rose Tyler

Matis

Participant

June 20, 2024 at 10:10

Hi!
I recently bought xstore for my website and I’ve been trying to install a demo theme for a while now, every time I’m getting an error – elementor_footers, headers, archives and single_products are never installed. I’ve tried resetting the WordPress, uninstalling all themes, plugins etc., but still the same problem every time. I don’t know how to proceed anymore. Also, every time I’m trying to make a new header template etc., I get an error 500 and Elementor won’t open. The system requirements are all met, so I’m out of ideas..

Please, contact administrator
for this information.

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#400628 Copied Theme version: 9.3.13

7 Answers

Rose Tyler

Support staff

June 20, 2024 at 10:29

Hello,

Thank you for reaching out to us and for choosing XStore for your website. We’re sorry to hear that you’re experiencing difficulties with installing the demo theme and encountering errors with Elementor.

Could you provide URL of page with the login form?

Also, please read this article – https://elementor.com/help/500-error/

Best Regards,
8Theme’s Team

#400631 Copied

Matis

Participant

June 20, 2024 at 10:34

Hi!

Added to private content area.

Please contact administrator
for this information.

#400632 Copied

Rose Tyler

Support staff

June 20, 2024 at 10:43

Hello,

https://prnt.sc/0fcxHkzxIssX please provide the correct wp-admin access.

Best Regards,
8Theme’s Team

#400633 Copied

Matis

Participant

June 20, 2024 at 10:49

Hi!
Sorry, now it should work.

Please contact administrator
for this information.

#400635 Copied

Rose Tyler

Support staff

June 20, 2024 at 11:06

Hello Matis,

Thank you for your prompt response.

We kindly request that you contact your hosting provider and ask to fix this memory error https://prnt.sc/lcGXLlxwUfbg and downgrade PHP version to 8.1.

Please inform us once these adjustments have been made.

Best Regards,
8Theme’s Team

#400641 Copied

Matis

Participant

June 20, 2024 at 12:57

Hi!

The memory limit is set at 128MB at the moment. What is the recommended number? Because the minimum requirements also seem to be 128MB. It was now set to 256MB.

It seems that this solved the problem, thanks!

#400653 Copied

Rose Tyler

Support staff

June 20, 2024 at 13:07

Hello Matis,

Here is the text of the error from WooCommerce > Status > Logs: “Allowed memory size of 134217728 bytes exhausted (tried to allocate 20480 bytes)” It means: 134217728 bytes +20480 bytes = 134238208 bytes = https://prnt.sc/9p4JEkUm9SBq

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

#400657 Copied
Tagged: elementor footers missing, elementor installation issue, fix elementor problems, install elementor footers, woocommerce elementor solution, woocommerce wordpress themes, wordpress elementor troubleshooting
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Elementor_footers not installed :( – cannot use Elementor properly

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